I was skeptical in ordering facial products online but after reading reviews I decided to give it a go and so glad! I have seen visual appearance improvement in my face from using the products. I love getting the free samples to try on products I haven't ordered. Tried them with also showing great results which has me buying more of the product line as time passes. Don't mind purchasing when it continues to help my skin look better.
I've been happy with their products for several years, but not any more. I had stored some cleanser in my master bath for about 3 months before opening. When I did open, the product was completely rancid. When I notified customer service, they told me not to expose the product to extreme heat or cold. I informed them that I keep my master bath at 68 degrees at all times, so cleanser should have been fine. I escalated to customer service two more times with zero results. I am now in the process of switching to a different product. Very frustrating!
I was introduced to this product by a friend of mine. She gave it to me to try back in February and I was amazed at the results. I have always made my skincare a priority and adding this product has really enhanced my skin even more. I have received a lot of compliments from people. I have recommended it to many women including my makeup artist. She was amazed at how my skin looked prior to adding makeup.
Dear Pat,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
Looking at the hundred of facial creams on the market, I stumbled on Solvader Stemuderm. While reading the website - a pop up 20% discount promotion appeared. So put in my order, coupon code, and my credit card information. Waited for an order confirmation. Then tried to email the company. Guess what? NO email address. Then I attempted to call the company, but guess what? No telephone number. What kind of company conceals any possible way to contact them? We all know the answer to that. Tried to order again to see what might happen, and not it says "coupon cannot be applied on this product". A colossal waste of time, and a good look at this company. Unprofessional, unaccessible, and uninterested. Cant wait to tell all my friends
I live in Colorado with very dry weather. I've been happy with the light weight of the cream and its moisturizing capabilities. I do think it plumps and smooths my skin, feels good on. The pump bottle is a problem and the reason for 3 stars. It doesn't matter how good the cream is if you can't get it out of the bottle. The pump mechanism works only part of the time. I've had to take the bottle apart twice to get it pumping again. Very poor quality control.
Stemuderm is a good value. The container is a snap to operate, and the size is generous. If the container was clear, one would know in advance when to reorder. I like the non subscription policy. I am rating the results a 3 out of 5.
Dear Gloria,
Thank you for your feedback and patronage.
If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment
I only used a few times and pump bottle stopped pumping!
There is plenty of product inside but nothing is coming out.
How can this be replaced or refunded?
I've been using the product for about 2 weeks now... goes on easily and seems to leave my skin feeling "comfortable," no tightness or dryness. However, the dispenser continues to pump air, not product half the time I use it. Wondering if it's defective, or if I just received 1/2 the product that's supposed to be in it...?
Great online store with a great selection of professional cosmetics. My order was processed quickly, delivery didn't take long either. I am satisfied both with service and quality of goods.
I have been using Stemuderm for the last few years and the difference in my facial lines almost immediately has been nothing short of amazing. Despite having to pay added shipping fees I consider it a product well worth it.
Overview
Stemuderm has a rating of 4.1 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Stemuderm ranks 17th among Beauty Products sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy,
Thank you for your substantive review and patronage.
We truly appreciate your business and look forward to servicing your next order. We do send special discounts to our loyal customers via e-mail, please let us know if you have not received one so we can check with our Promotions Team. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.
Regards,
IHealth Fulfillment