How would you rate Starbucks?
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California
3 reviews
2 helpful votes
Follow Concerned C.
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I went to the Starbucks today, Sunday, December 8,2024, at 1200 N. Sepulveda Blvd., Manhattan Beach, CA *****. Despite the fact that it gets dark outside about 4:30pm this time of year, Manhattan Beach Starbucks supervisor Aidan suddenly closed all the black window shades, making it depressingly, unsettlingly dark inside the Starbucks before it was fully dark outside. I asked Aidan why he closed all the window shades, and he said he was instructed to do so by Starbucks corporate for security. WHAT?! HOW IN THE WORLD DOES COVERING ALL THE WINDOWS WITH BLACK SHADES INCREASE SECURITY? IF ANYTHING, IT DECREASES SECURITY SO A THIEF OR KILLER CAN COMMIT HEINOUS ACTS INSIDE STARBUCKS WITHOUT ANYONE OUTSIDE SEEING HIS/HER ACTIONS, AND CAN RUN OUT OF THE STARBUCKS WITHOUT ANYONE INSIDE BEING ABLE TO SEE WHERE A CROOK OR KILLER IS GOING OUTSIDE!

WHAT COULD STARBUCKS CORPORATE BE THINKING TO COVER ALL THE WINDOWS WITH BLACK SHADES IN THE LATE AFTERNOON WHEN IT ALREADY GETS DARK OUTSIDE SO EARLY, THERE'S NO SUN, AND THE SHADES ACTUALLY DECREASE SECURITY!

Moreover, I called the Starbucks corporate customer service phone number *******282), and the person who answered IS NOT EVEN IN THE UNITED STATES! SHE'S IN A FOREIGN COUNTRY WITH A FOREIGN ACCENT AND NO KNOWLEGE OF STREETS AND ADDRESS IN THE USA!

SADLY, STARBUCKS SEEMS TO BE GOING DOWNHILL.

Date of experience: December 8, 2024
Armenia
31 reviews
5 helpful votes
Follow guillermo m.
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Starbucks delivery service offers the convenience of enjoying your favorite beverages without leaving home. The plus side is the variety of options available for delivery, including hot and cold drinks, pastries, and snacks. Additionally, the delivery process is straightforward, with orders often arriving within the estimated timeframe. However, there are drawbacks to consider. The quality of beverages upon delivery can be inconsistent, with some orders not meeting the same standards as in-store purchases. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while Starbucks delivery offers convenience, improvements in beverage quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

Date of experience: April 30, 2024
Washington
1 review
1 helpful vote
Follow Tori S.
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I ordered a drink that was over $7 and it did not taste at all like it should have, brown sugar and coffee were both missing, tasted like iced milk. What a waste of money and since it was through door dash I can't even get it replaced...Got a lousy $2 door dash credit. Come on Starbucks this is not ok.

Date of experience: December 11, 2023
Armenia
12 reviews
1 helpful vote
Follow Khoa C.
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Starbucks Rewards is a fantastic loyalty program for coffee lovers. The app is easy to use, and I love earning points with every purchase that I can redeem for free drinks and food items. The personalized offers and promotions add value to my Starbucks experience, and the convenience of mobile ordering and payment makes it even more rewarding

Date of experience: March 28, 2024
India
1 review
1 helpful vote
Follow Alka V.
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The coffee in Starbucks is bad. It does not have any taste or aroma. Each time I have had coffee, they serve coffee with no bean strength.
Unless they improve the coffee flavour, people are going to find other alternatives.

Date of experience: November 27, 2023
Ohio
6 reviews
0 helpful votes
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Ok
March 23, 2024

Starbucks is my go-to coffee shop for its consistently great coffee and cozy atmosphere. Whether I'm grabbing a morning pick-me-up or catching up with friends over lattes, Starbucks never disappoints. I appreciate the wide variety of beverages and the seasonal specials that keep things exciting

Date of experience: March 21, 2024
Virginia
1 review
0 helpful votes
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NO MORE OF MY MONEY
October 6, 2023

I will never go to Starbucks again and I have deleted my app when last week they charged me $7.09 for an iced vente vanilla Chai tea latte. When I got to the window I asked the girl that I found out was a Gen Z what's going on and her reply was "corporate greed". Sounds about right!

Date of experience: October 6, 2023
Australia
1 review
1 helpful vote
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Rip-off
October 21, 2023

Purchased a drink without the ice. Was provided half a cup. Spoke to them and asked if they thought it was acceptable and was dismissed… absolutely appalling customer service… I didn't want half a cup of ice..

Date of experience: October 21, 2023
New Jersey
1 review
1 helpful vote
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Rip Off - Gift Cards
September 17, 2023

Purchased a gift card in Canada with US dollars - was assured by cashier and manager I would have the full value when returning to US - when I got back to US and gave as a gift it only had $14.55. They charged me in USD but only gave me 20$ Canadian in value. When I contacted Starbucks they gave me the run around. This company steals enough from the public already.

Date of experience: September 17, 2023
RU
5 reviews
0 helpful votes
Follow Victoria Mirova g.
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Is it worth doubting?
March 23, 2024

Starbucks coffee is a real treat for coffee lovers! I love the atmosphere at Starbucks and am always happy when I can enjoy their coffee. They offer a wide selection of drinks, ranging from classic espresso to a variety of lattes and cappuccinos. I especially like their cold iced coffee - it's the perfect hot weather drink.
The quality of Starbucks coffee is always top notch - they use only fresh beans and professionally trained baristas to brew the perfect drink. Every time I order coffee from Starbucks, I know that I will receive excellent quality and a unique taste.
I recommend Starbucks coffee to all connoisseurs of good coffee - this is an excellent choice for those who want to enjoy a tasty drink and a pleasant atmosphere. Don't miss the opportunity to try their coffee, you definitely won't regret it!

Date of experience: March 22, 2024

Overview

Starbucks has a rating of 3.4 stars from 246 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Starbucks most frequently mention and coffee shop. Starbucks ranks 3rd among Coffee sites.

service
84
value
85
shipping
36
returns
41
quality
82