SoundCloud

In deleting a second account, my main account was also deleted. So all my tracks (yes, I can reupload them) and all comments, plays etc. all gone. More importantly, all recent links sent to media companies, song opportunities etc. will no longer work.
Tried every way to urgently contact support, no joy. The chat window has remained open on a previous ticket (which hasn't been answered) so I can't start a new ticket. Have tried but no response. Tried Instagram, no response.
This cancellation also cancelled Next Pro but an email acknowledged that it still had months to run and had a reactivate button. The reactivate button did not work, so at this time I have a new account using the previous title, linked to the same email, but none of the previous content and no Next Pro.
Yes, I'm pi**ed off!

They take down your work if any random person decides to make a report for any reason (jealousy) and when you dispute the infringement they take no notice of the case and give you a strike on your account. Their terms state that they have a three strike policy, then they have to permanently delete your account. My account has just been deleted with only one confirmed strike and I only disputed two tracks and it was all my own work. I paid a subscription. They email me back when i complained and told me I had three strikes which is impossible after only two disputes. They show zero evidence of this. They are happy enough to take peoples money but they have zero effort when it comes to being helpful to their long serving customers. They are now bordering on being scammers really. Sad they they were once a great platform.

It's impossible to contact them about issues regarding subscriptions account errors etc
They say they have customer service but their chat bot never gets back and their emails to subscribers are "no reply".
Honestly it's all hype, cool sexy gig pictures and no real commitment or involvement with music creators who are struggling to be noticed and need all the help they can get. Put your tracks on YouTube instead!

The support team, mainly "Jonas" have a very hard time at reading your replies to tickets. I was asked multiple times for an email and they'd actually reply to me giving the email asking for it again.

Overall their support team need more training as they're trained in all the wrong areas. They still fall victim to social engineering.

I abandoned Soundcloud 4 years ago after they took my annual subscription money for PRO and then deleted my account without warning or refund. I recently tried to upload a private (unlisted) edit to show a client their first dance song for their wedding and it was taken down in minutes!

Soundcloud is an excellent alternative to the more famous streaming services that provide music.
At least it doesn't insert commercial breaks every second like Spotify, so you have to buy a Premium just to be able to listen to music.
And also Soundcloud has a wide selection of various livesets of electronic music that you can't find anywhere but there.
The quality of audio is not ideal, but it is fixed by premium subscription. But the free version works completely fine.

Soundcloud is a music streaming service where you can listen to music you've uploaded or music that you've discovered. It's a great music discovery platform and one of the most popular sites for free music. I like it because you can find all the genres there and young creators who make astonishing music but are not that popular yet. I have Spotify too, but I use Soundcloud more often.

I paid 66 Euro for the Next Pro plan. It was supposed to be 50% off. The next years renewal price is 99 Euro, so, clearly false advertising there. I got one album to upload and get processed for distribution but it was reject because they said it had no lyrics and was marked as Not Explicit. Every song on the album has lyrics. So, clearly they had their heads up there a$ses when they did that review. Trying to reach customer service is nearly impossible. I have tried to upload and monetize two other albums that simply won't work because the server errors out every time. After spending about 8 hours trying to get any of it to work, I am left wanting my money back. It states there is a 30 day money back guarantee but that seems impossible to get. I feel ripped off. They shouldn't be advertising a service they clearly do not have working yet. All I get is "We're having trouble reaching our servers"

Considering that I have tons of music apps it is very difficult to write this review when I keep comparing it with the others. I really like it but sometimes I wish it would come up with some favs suggestions like pandora even though pandora doesn't let you find your own which is a big minus from soundccloud.

Low value for artists with needing to pay to even monetise your music and with a max upload time of 180 minutes before paying, terribly low royalty rates per view, infested with bots/promo ad accounts, site works great for listeners on the functional end though. So it might not be worth using as an artist, I still use it but I only just about break even with over 500 monetised views a day on a channel. Best bet in my view is to mainly focus on distribution through DistroKid or something and YouTube manual uploading for more value. Yes I understand it's their website and they can chose to do what they want, but there has been a lot of bad decisions of late.