SomethingsPhishy

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Illinois
1 review
0 helpful votes
Follow Daniel W.
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Arrived day earlier than said they would be so sat on porch al day because I wasn't home. 9 discus at 2", all appeared in poor health. Some of them were very skinny. 4 of them were not even 1.5" in size (see picture). All off them have died in the next 3 weeks. Read all their info because they only guarantee live arrival, THAT'S ALL. Mine did arrive alive but under size and half of them are dead now.

Date of experience: November 6, 2024
Minnesota
1 review
0 helpful votes
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Half deaf Discuss
November 18, 2022

Half of the fish came dead or died within 24 hours. We bought 10 discuss and 5 are doing well after 2 days. I'll update later if they survive much longer. The ones alive look healthy. He will not include cost of shipping for refund!

Date of experience: November 17, 2022
New Jersey
1 review
0 helpful votes
Follow Kimberly C.
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Customer service was good until I requested some fish added to my order. Their customer service is not nice after that. I got a e-mail that said they don't want to business with me because it is not profitable for them. Today I ordered 12 discus. The pot luck order of 10. They were healthy. They other two came in dead. The other one I found dead towards the evening. They gave me credit for one and will not credit me for the other one. They now blocked me off of their website and suspended my account. The two fish were $50.00 total. So it looks like I got ripped off $25.00. YAY I'll go else where. And I will tell everyone about them. I also kept all emails.

Date of experience: April 29, 2022
Washington
1 review
0 helpful votes
Follow Heather L.
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I ordered 12 Discus fish and paid the high shipping for overnight delivery. The package came a day late. Once the package was late we notified the company and they said the packaging was guaranteed to stay warm for 72 hours. Fish arrived the next morning all dead, with 3 tiny heat packs that were cold. The water temperature was below 55 degrees. They refuse to accept responsibility for the shipping when they packaged them poorly. We have ordered plenty of live fish including salt water fish to our home without this problem. We have even had a successful shipment from this same company 2 years ago. Absolutely ridiculous. With that high shipping you should get a guarantee from the shipping provider.
I posted a picture of the poor fish and the 3 tiny heat packs.

Date of experience: January 5, 2024
Florida
1 review
0 helpful votes
Follow Tim B.
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As stated above I have bought many fish from this site and have rarely lost any other than the result of water conditions on my end. It's important to follow the directions listed and put the fish in a quarenteen tank with reverse osmosis water, with the proper PH for the discus listed on his site that can be purchased there also. The smaller and cheaper discus are much trickier to raise imo than the larger size so keep that in mind.

Date of experience: January 9, 2023
Netherlands
3 reviews
1 helpful vote
Follow Lillie-Mai B.
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Somehow my order arrived well-packed, and everything is fine with the fish I ordered. I will keep you updated as I, unfortunately, read all the bad reviews after already making an order. I hope that my fish won't die as it happened to many here. I think the shop should be attentive to its reputation and interact with the unsatisfied customers and do something about the bad service, as it strongly damages your business.

Date of experience: October 26, 2022
Colorado
1 review
3 helpful votes
Follow James G.
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I ordered 10 2" Discus fish. Read All the instructions. Followed All instructions. Bought a new 10 gallon aquarium and accessories. Set up the New aquarium to 84 degrees.

They arrived yesterday morning. Followed accumulation Requirements. Released the fish and All were alive and swimming in the Bag's. Looked healthy when I went to bed. Woke up at 7 am, to find All but One Dead.

$265.00, should Say $300 spent total. Advising Something Fishy Via email To them. Received Their Reply. Sorry To hear about your fish dieing.

NO Refund Or Replacement. We only guarantee they will arrive alive. I don't care about the Money per say. But I Do Care if Others have Payed their hard earned money, just To have them die.

I would Never Again Purchase anything from Something Fishy. Why because The Name Says Everything. SOMETHING IS FISHY going on.

In other words. Be aware They don't care about the customers Period. I

Date of experience: February 14, 2024
Virginia
2 reviews
0 helpful votes
Follow hui-jin S.
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Terrible
October 31, 2023

Sending me unhealthy discus fish and also I just complaint about recent order, they took me out from their account. Sending me tiny 1.25" to 1.5" discus fish. All skinny. And many fish did not make two weeks. Very few survived. Few of them alive and still looks about 1.5" and skinny after months of living.
Compare to Myrtle Beach Discus, I had to order extra discus fish and I got all healthy fish and all of them are doing really well. Please do not risk

Date of experience: October 31, 2023
Florida
1 review
1 helpful vote
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The website was malfunctioning. So I went to their chat help. Period they didn't believe that the website was doing what it was doing. And then they deleted my account when I complained and gave them a bad review. And said. Take your business somewhere else no problem

Date of experience: November 10, 2023
Washington
1 review
0 helpful votes
Follow Tyler G.
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Their discus are carriers of the Blackdeath/ discus plague… I have raised discus for over 20 years and had 12 discus in tank for over 3 years with not a single issue including breeding pairs. I order their 10 pack to add to my school. All my discus have been slowly dying do to their discus being carriers of this. It can not be cured or treated and will carry it for life.when I contacted them just to inform them. Not asking for a refund or anything they were extremely rude and then deleted my account. So I could not access anything or leave a review on their page

Date of experience: July 22, 2023

Overview

SomethingsPhishy has a rating of 1.8 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SomethingsPhishy most frequently mention customer service, sick fish and next day. SomethingsPhishy ranks 29th among Fish Store sites.

service
30
value
30
shipping
29
returns
24
quality
29
+47