Aquacon Aquariumcreationsonline

At first they responded saying the order was lost and they had some problems due to a hurricane and would be sending my order first thing in January. Since then they are not responding to emails, phone calls, or text.

I can't believe I didn't see this website before I purchased my items. Their horrible bait and switch scammers. They send you sick specimens or dead ones and than blame it on shipping or you or stupid weather patterns lol. The best was when they said the hippos came from Hawaii but there not eating pellets and need time. Simple rubbish don't buy from. I emailed the, when I saw the dead animals and they said sorry and never emailed me back for a refund as promised. Oh I did investigation FYI the guy Tom is Mary or Ron. They live in trailer home

I ordered and paid 137.00 to get sea slugs, they never delivered them nor did they return my money. I was told many times, they are waiting for a shipment but that's BS it's a scam. I contacted the BBB and the News so others don't make the same mistake I did.

AquariumCreations and Tom Hellwig will rip you off! The customer service is non-existent for good reason... they do not intend to provide the merchandise you purchase.

Several hundred dollars worth of fish were ordered from the online site and AquariumCreations never sent a thing. Nor have they provided a reimbursement.

Unless you want to give your hard earned money to a fraudulent organization, do not order from Aquarium Creations.

I placed an order back in April for a coral that they stated was in stock. It was about a $660.00 coral. I have exchanged about 40 emails asking for a refund or even compromising for a different coral. They have constantly emailed me back with empty promises about sending photos of what they have in stock. I have not received any of these. They have not responded to any of my multiple requests for a refund. I am now forced to contact my bank and report this as fraud. I would not use this company ever again!

I placed an order with them back in July. It is now October, and I have heard nothing. I have emailed them three times and called more times that I can't, but nobody answers the phone, nobody ever calls back, and nobody responds to my emails. Avoid this place. They're no gooed.