SmugMug

My photos came in a broken and bent box, and the portrait photos inside were crushed. It took forever to even find a way to correspond, and now I have to wait another two or three weeks for the photos, if they even replace them. No reason to put photos unprotected in a flimsy, flat box.

I'll probably skip them next time.

Smugmug has some serious flaws especially when trying to share a gallery with a featured graphic to a FB posting. I got very little help from support and I am still unable to complete this project for a client.

I placed a good sized order with SmugMug as part of a fundraiser for a local animal shelter. They charged my card right away, never sent a receipt, and never sent the products. There is no way from the website for someone purchasing this way to reach anyone for help. Looks like it's a scam.

Smugmug is a great photo site but only allows payment by saved credit card numbers. They don't notify you when your card is going to be charged. They don't give you an option for other forms of billing.

As a photographers website Smugmug falls well short. No blog or linked 3rd party options, prints cannot have a border added. Limited framing, printing and size options yet their print labs offer options. Smugmug is just lazy i guess and won't add them to their websites shopping cart. Basic printing takes weeks. Plus the overall look of their platform and templates are outdated. Not worth the 400+ dollars for business accounts.

I'm seriously thinking about choosing an alternative because I've been complaining for some five years now about the excessive P&P charges which most consumers would not pay, £3.45 for a 99p print or two. I get between 1-2k viewings per day and yet I've had less than 50 purchases in five years. But it has to be said that the print quality is superb but definitely not worth the P&P charges.

I ordered a picture to support a friend who is an entertainer. The price was okay (under$10). The order was delivered fairly fast. But the photo in hand was not clear. It appeared to show my friend better online than in the actual photo! That, I will not do again. Photo was too dark in person!

Extremely disappointed I bought Springtail from them. They ended up having a parasitic fungus that killed off all my hissing cockroaches hundreds of dollars down the drain reached out to them through Facebook. I was blocked not once not twice but three times reached out through Instagram immediately blocked.

Was with them for years but they only offer good deals for new subscribers. My renewal was rubbish compared. Emailed them and they basically said "bye". Fine with me. Go elsewhere, these guys are so far behind these days.

Stuart Skalka photographer is an unethical a business person. He enters into business transactions then attempts to defraud the other party by threatening to make false claims and leave bad reviews if they don't pay him money or give him deep discounts posthumously. He did this to us. He will buy expensive stuff on his credit card then make up false claims to dispute the charge.

Stuart Skalka photographer is an untrustworthy con artist with a nasty vindictive streak. He actually targets business with intentions of doing them harm as personal favors for friends. You should not do business with him ever or risk getting scammed like I was.