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Greece
1 review
0 helpful votes
Follow Dan C.
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Order made on 14th December. On 31st December I was infomed that 3 products are not available (the order prepaid on 14th December)! On 9th January I am still waiting after contacting customer support 3 times. (Greece)
If you still want to buy their products, get them from a physical shop!

Date of experience: January 9, 2025
Serbia
1 review
1 helpful vote
Follow Marina D.
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Never order online from Sinsay! I have ordered and paid for the items and 2 weeks after I still didn't get it. I sent different emails asking for the update but never got any replies. Very disappointing experience.

Date of experience: October 24, 2023
Germany
1 review
0 helpful votes
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I became a regular customer of your shop and I really liked your Items. A bad experience happened when I returned 4 Packages and received a refund only for 3 of them. I tried to call customer service and explain that to them, but the lady who I was talking to literally hung up on me. Afterward I sent 3 emails, and I did not receive any reply.

Today I called again, and my first question was who am I talking with. A lady called Eva didn't want to say her last name after what she hung up again.

After you did a mistake, and instead of an apologie, you are not replying and hanging up on customer´s calls?

Very rude and unprofessional.

Date of experience: June 3, 2022
2 reviews
3 helpful votes
Follow Mia T.
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I bought several T-shirts in this shop. They were at a cheap price. They look good but the quality of them isn't super. So, if you want to save money then you can easily buy things at this shop.

Date of experience: May 24, 2019
Poland
2 reviews
0 helpful votes
Follow Jolie H.
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Pierwszy raz wypróbowuję ich koszule. Pasuje fajnie, jakość odzieży jest A1. Cena też jest w porządku, rozsądna. Mam zamiar kupić więcej.

Date of experience: January 24, 2022