Justice - Girls Clothes

Made an order on 6/29 for the $5 shorts and swimsuits deal. I knew they would cancel half of it at least because they always do. I received my order Friday 7/21 and there was nothing in there that I ordered(size 12/14 is what I ordered. And I got one pair of 14 plus shorts and the rest was size 7/8. I emailed them asking for a refund and they sent me a barcode to return the items I got. Subtotal refund was $30. Processing fee $21. My total refund would be $9. No thanks justice I'll just sell the clothes you sent me and get my own money back. Pictures below. Irritated beyond belief

I ordered on July 11 and have patiently waited for over a full month for my orders (yes 2 of them since I had school budget left I added some Christmas gifts) to ship and they have not even fulfilled or anything yet. School starts Wednesday and our window is closed to receive them before then. I spent 175.00 here.

The promote a sale they know they can't fill…. No update…. I reach out to them and they tell me it's 14 day delay not counting the 3 weeks I've already waited mind you…and after a month out of the blue they cancel order and still have the same items I ordered on the website at a higher price……scam business

Placed an order on Mar 26,2022---credit card was charged right away---did not receive a shipping confirmation----made several attempts to contact the company without any success. There are reputable companies to purchase girls clothing from---this is not one of them.

Ordered July 2023 and still have not received my order. Called numerous times and they stated that they were behind. Finally called two weeks ago and they stated I would receive my items the following week. They hurriedly created a USPS label which does not give you the ability to no longer to cancel the order but USPS states that they just created the label, but never provided them with the item to be delivered. I ordered these clothes for my beginning of child's first day of school, and had to repurchase more clothes at the last minute. Please do not buy from here at all!

Horrible company. They have no morals! Canceling everybody's orders for the $2 sale to turning around & put same clothes on the website for a higher price. Y'all are horrible. Never ever ever again will I shop with justice. Straight TRASH! And LIARS!

My package was mis delivered to the wrong place and this was their response:

"Regrettably, there is nothing we would be able to this at this point. We would suggest contacting your bank for further assistance. We apologize for any inconvenience this may have caused."

I was really shocked but more surprised their policy isn't to hold the courier responsible for losing their items and reship my order thru a responsible courier.

I placed an order on July 10th. I only was update when I sent emails which say the same thing. Do to high volume we are having slower shipping/processing times. This could take 3-4 weeks from when the order was placed. This is week August 22nd I got credit for two items, which apparently they do not have the stock. Still saying about 2 weeks for the rest of my order. I have asked to speak with management and still nothing. It says nothing about this on the website. Do not order from here. This was once a nice place to shop. Unsure how much else will not be there if I ever get my order. Very very disappointed. I shop mostly online and have never experienced this even during COVID with Christmas delays.