Shoes For Crews

How would you rate Shoes For Crews?
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California
3 reviews
12 helpful votes
Follow Mary D.
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I ordered New Balance because I wear them to run. The shoes for crews new balance are of a poor quality -they don't breath, sizing is off & just uncomfortable.

Date of experience: January 29, 2025
Pennsylvania
1 review
1 helpful vote
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Terrible return policy
November 17, 2022

Shoes are a difficult item to purchase online and be assured of a good fit and quality. A liberal return policy should be part of the process in case an exchange or return is necessary. Shoes For Crews is definitely not liberal in this regard. I returned a recent order and was surprised that my refund was substantially less than my order cost. My order total was $61.51 but credit was only $46.58. I had to pay my own shipping PLUS a "return processing fee" of $-6.95. I advise against ordering from Shoes for Crews unless you are 100% certain you will be keeping the shoes.

Date of experience: November 17, 2022
Washington
1 review
2 helpful votes
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Terrible shoes
February 11, 2024

These shoes are terrible they hurt the side of your foot and are terrible on your arch I've never had trouble with any shoes that I've purchased I've been cooking for over 30 years this is the worst pair of shoes that I have ever worn and I will never get shoes from them. Aramark they make you get these shoes when you start working for them and you must wear these shoes every day I had to quit my job and switch jobs because I just could not wear these shoes everyday you guys really need to fix that you guys have a lot of bad complaints and you just refuse to make a better shoe is it because you guys are cheap. My feet have problems now from these shoes

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Date of experience: February 11, 2024
Washington
1 review
1 helpful vote
Follow TC H.
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Cannot reccomend
September 15, 2023

I knew ordering shoes online was sketchy, but there's little locally besides Walmart that has a selection of non-slip shoes. Now I need them with steel toes. So I ordered from SFC, and naturally the size guide misled me. Too big, besides having zero arch support. So I forgot about them and because I'm not a business they won't take a brand-new-in-box return outside of 30 days. They won't even consider it, or inspect them upon receipt, nothing. So I'm screwed, with lousy shoes I can't use and wouldn't honestly recommend to anyone else even if they did fit...so I'm back to trying to scratch up some local vendor.

Date of experience: September 15, 2023
Arizona
1 review
1 helpful vote
Follow J M.
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I have to agree with many of the other past customers. Customer support, unfortunately, lacks creativity and is not staffed with problem solvers. With three calls, each interaction was met with "I am sorry...we are not... blah, blah, blah."
Simple problem: Shoe rivet came off strap and I wanted a replacement. Understanding the customer "care" staff are likely at a desk with no parts, I understand they can't throw one in an envelope. But, when chatting with the supervisor about maybe a solution from a hardware store, I got the party line. "I am so sorry, we cannot replace them" which is not what I asked or expected. I just wanted someone to (just maybe) tell me that it had happened before and a quick solution is a jack nut or an open-end rivet nut. These parts, I presume are all the same size. What does the factory use? I won't ever buy again.

Date of experience: December 14, 2022
Michigan
1 review
1 helpful vote
Follow Cr H.
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Awful!
November 3, 2023

I don't know a single person including myself that has had good luck with shoes for crews. They are also uncomfortable no matter how much money you spend. They are 4-Hour shoes not 12-hour shoes. Trash. By the end of my 8-hour shift every day my feet are tingling!

Date of experience: November 3, 2023
New York
1 review
0 helpful votes
Follow E.c. g.
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I've been ordering shoes for crews online for over 5 years. I made sure I read every fine print and it stated always order a size up and that's what I've done. Any other shoe I wear outide -of sfc I'm a 7 and half. When I order from sfc I get 8 and half. I've only order new balance because in general those are very comfortable for me. Different styles are better than others but in general I have zero complaints. I will note I've never had to deal with customer service so I don't know anything about that aspect. I've never stepped foot in an actual store so I also don't know that aspect. Online I've never had an issue. So thank you shoes for crews for not letting me fall at work and my feet breathing nicely on hot days as I work in a restaurant at 10 and half hour shifts 45- 55 hours a week. You haven't failed me yet.

Date of experience: September 13, 2023
Ohio
1 review
1 helpful vote
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Shoe for crews
March 25, 2023

Only gets 1 star cause had to,if could I would ot even give that! The shoes for Cruse company is a rip off! Placed a order for shoes for 6 dollars an some change an was charged triple! What the hell! This is ridiculous. So if you need or want no slip work shoes you best bet is to go to your local shoe store an purchase them at least you know you won't be charged triple for them

Date of experience: March 25, 2023
South Carolina
1 review
3 helpful votes
Follow Jason W.
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I ordered these, as they were suggested by my work, and they have a small discount on them through my work place. They hurt my feet when they arrived, but I pushed on through, thinking I just had to break in my 90$ order. Now, after two months of having the shoes, they're starting to fall apart. The sole is separating, the laces are thrashed, and the seams are splitting. Do not buy from this company.

Date of experience: June 19, 2023
Illinois
1 review
1 helpful vote
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Still waiting for return.
December 23, 2023

I returned my shoes back in Oct. Here it is December and they still haven't sent a return. They keep telling me 4-6 weeks. This is getting really old. I paid over $100.00 for these shoes. Finally had to go to Walmart and buy some.

Date of experience: December 23, 2023

Overview

Shoes For Crews has a rating of 1.1 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoes For Crews most frequently mention customer service, business days and processing fee. Shoes For Crews ranks 112th among Safety sites.

service
28
value
25
shipping
25
returns
23
quality
28
This company does not typically respond to reviews
+23