Sitejabber Website Reviews and Complaints

Overview

SafetyGirl has a rating of 4.6 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SafetyGirl most frequently mention customer service, steel toe and work boots. SafetyGirl ranks 2nd among Safety sites.

service
25
value
27
shipping
27
returns
3
quality
27
This company responds to reviews on average within 12 days

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2,838 reviews
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How would you rate SafetyGirl?
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New York
1 review
0 helpful votes
Follow Lori R.
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Very comfortable
January 23, 2025

Very easy site to use. Fast and efficient. The purple work boots I got are very comfortable. I will definitely buy from them again. They do need more colors in size 5 though :)

Date of experience: February 7, 2025
Washington
1 review
0 helpful votes
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Check out was user friendly and delivery was fast! As a start up trucker, I needed to find the right shoe that's affordable and high quality. So far I've been wearing them a week and have no complaints.

Date of experience: February 25, 2025
Virginia
1 review
0 helpful votes
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Great experience!
February 22, 2025

Came here looking for a backup for a favorite pink safety vest I'd purchased at least 7 years ago from a different vendor. I was delighted to see you had exactly what I'd been searching for, and at a good pricce...so I ordered two as a backup! Received my order promptly, and I'd recommend your site to anyone!

Date of experience: February 12, 2025
Kansas
1 review
0 helpful votes
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Size
December 31, 2024

I very much appreciated the selection of shoes. Wish you were more descriptive of the shoes. Meaning, if they run shorter than the normal size or wider. I wear a 7.5 got a 8 but shoes were a little shorter than my measurements in the directions for finding your size.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Girls who work wanna look good too
December 28, 2024

Lots of options with different price points. Not just for girls but the options for pretty safety items, in a variety of colors is very appealing. I have recommended this site to all my girls!

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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What happened?
January 20, 2025

Some issues with my order after it was made. Order was cancelled by SafetyGirl. Funds were returned to my account. Order was cancelled for e few days. I never re-ordered, but after a few days my account was charged and the boots sent anyway, after order was cancelled...I'm glad I hadn't ordered a different pair from somewhere else because it would have over drafted my account.

Date of experience: December 20, 2024
Jacob Y. SafetyGirl Rep
2 months ago

Hello Britni, We are very sorry for this experience with our company and understand your frustration., please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Minnesota
1 review
1 helpful vote
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Glasses fit but the logo is teeny
December 18, 2024

A bit cumbersome and time consuming. The logo prompt looked larger than what was actually printed. Glasses are a lighter pink than the website showed. Fit well and do there job. Won't order from them again.

Date of experience: December 8, 2024
Jacob Y. SafetyGirl Rep
3 months ago

Dear Jessi, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!

California
1 review
0 helpful votes
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I love my shoes they are lightweight but the only issue is the hot flux sticks to the bottom of my shoe

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Great shoes
February 8, 2025

Second time I've ordered from safety girl. Great service and very timely delivery. Very satisfied.

Date of experience: January 29, 2025
New Hampshire
1 review
0 helpful votes
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No problems with internet ordering.
January 6, 2025

My daughter chose the boots she wanted, sent me a photo with her size and a link. I clicked on the link and ordered the boots, really easy!

Date of experience: December 27, 2024