ShoeDazzle

Hello Shoedazzle,

I am reaching out to you regarding a transaction made on my account without my authorization. I recently noticed a charge of $73.46 dated February 11th that I did not approve. I kindly ask you to verify this transaction and proceed with the refund of this amount as soon as possible. I am ready to provide any additional information necessary to facilitate this process. Thank you for your understanding and cooperation.

Best regards,

I know they charge your credit card on file, if you do not skip by the 6th of the month. Which is ridiculous. I was sick so I forgot. My credit card that is not on file was charged $49.99 later that month. I made a purchase and the item was on sale. I could not use my credit for the sale price, to get two items and pay the difference, which is ridiculous. I closed my account. The same experience happened with JustFab as well at the same time frame.

I ordered two pairs of boots back in January and when I got my package, there was only one box and it was a completely different boot. Customer service helped with returning the shoe to start the process of an exchange so I can get my correct order, because I wasn't going to get the correct shoes until I returned the wrong boots. About two weeks go by and I haven't heard anything back, but I know my return made it back to the warehouse with my tracking number. I had to call customer service once again to see when my order would be shipped, apparently no moves were being made. It was in the system as an exchange and they saw my package was returned to the warehouse. So they had to place another exchange in order for my correct boots to be sent to me and by the time I get the boots my state is getting warm weather and I can't wear them as much.

They run big. Ordered an 8 and was too big. Got 7.5 were perfect. Received them fast the first time. Had to exchange and received right away. Will order again.