SendMyBag

Overview

SendMyBag has a rating of 4.7 stars from 986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

service
72
value
70
shipping
68
returns
36
quality
62
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GB
1 review
0 helpful votes
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Great dependable service
January 20, 2025

Have used this service every Christmas. Have never been let down. Pick up at my home and taken to destination promptly and on time. Compared to Royal Mail is much less expensive. Definitely recommend and will continue to use.

Date of experience: January 10, 2025
Maine
1 review
0 helpful votes
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Swift and safe!
January 20, 2025

While my bag did arrive a couple days later than anticipated, all my items arrived intact and the bag in pristine condition! I will definitely be using their services again when I travel abroad in the future. I recommend them for your travels as well!

Date of experience: December 9, 2024
GB
1 review
0 helpful votes
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Excellent service
February 23, 2025

I have used this service many times and never been disappointed. Everything usually gets there before the estimated date and in perfect condition.
Highly recommended

Date of experience: February 13, 2025
Italy
1 review
0 helpful votes
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Good and fast service, worth the money spent
January 20, 2025

The experience I had using SendMyBag was good and the procedure was easy to understand. My luggage arrived quickly at the destination address and in well condition. Very recommended!

Date of experience: January 6, 2025
Italy
1 review
0 helpful votes
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One of the best companies I've ever dealt with
January 20, 2025

Excellent service, always reliable. Customer assistance is top-level: I never had to wait more than a minute to get a reply from a real human -and very knowledgeable too.
I'm a returning customer and recommending SendMyBag to everyone

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Fast and easy
January 20, 2025

I was very happy to be able to get a bag to my daughter so quickly and easily. Will definitely use your service again if the need should arise.

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Brilliant
January 23, 2025

Excellent service, start to finish. I've use this company several times, and will definitely use it again.

Date of experience: January 13, 2025
GB
1 review
0 helpful votes
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Brilliant service!
January 21, 2025

Ordering the service was easy and the labels sent within minutes
The driver who collected the bag was friendly and courteous. The bag was collected on time from Nottingham and delivered to Bournemouth two days later as promised. I would highly recommend this company.

Date of experience: December 2, 2024
New Zealand
1 review
0 helpful votes
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Yellow burden
November 27, 2024

I needed to send excess luggage from Ireland to NZ and found SendMyBag online. The service and support throughout was excellent, even though I missed the courier pickup! She directed me to a suitable drop-off/meeting point where the lone yellow suitcase was safely dropped off and set on its way home. It arrived in NZ 3 days later, no worse for wear.

Date of experience: November 17, 2024
France
1 review
0 helpful votes
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Excellent and efficient and reasonable price
January 20, 2025

Could not fault this service!
Efficient
On time
Easy to track
And arrived earlier then expected France to USA

Date of experience: January 10, 2025