Amazon Seller Central

Amazon Seller Central

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How would you rate Amazon Seller Central?
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Australia
1 review
0 helpful votes
Follow Shehzad H.
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Such a disgusting platform for seller, only thing they want you to do is to list your product and start PPC so they can earn money from there, I have been requesting and calling them for some reason every time thye don't answer and my issue has been resolved from one month

Date of experience: December 26, 2024
Canada
1 review
0 helpful votes
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It's like a maze!
July 30, 2024

It's been over a month waiting for Amazon to pick up 3 boxes, despite contacting numerous times and wasting a lot of time chatting with Amazon agents, every time just gave me a case number but the job is not done yet!

Date of experience: July 30, 2024
Georgia
57 reviews
75 helpful votes
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Archaic, Old, Terrible User Experience
July 12, 2024

The UI for Amazon seller accounts is outdated and not user friendly at all. Trying to navigate the dashboard is time consuming and finding what you need is almost impossible. The support is also terrible. Adding product to your inventory is a rough process. The website is full of glitches and bugs so you will have to contact support every time to troubleshoot issues. I suggest finding a different marketplace to sell your products on unless you want poor support and like browsing through an early 2000s UI layout full of glitches.

Date of experience: July 12, 2024
Arizona
2 reviews
2 helpful votes
Follow PAUL A.
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Seller Help USELESS
February 20, 2024

I have been a seller on Amazon for 20 years and their seller help is terrible. You create a case and provide all the detail and they respond with some boiler plate on an entirely different issue. Their associates do not read or understand what the seller is requesting that they need seller help. I have had at least 12 cases and everyone of them was ever resolved through their case review. I have about had it with them and believe it is time to close down my storefront and say good bye to the hassle of dealing with Amazon.

Date of experience: February 20, 2024
Canada
1 review
4 helpful votes
Follow Sabine T.
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I have been trying to get a hold of anyone to assist me in a matter regarding my account closure and to get a refund as I have never used the services for amazon seller central… They are unreachable! Almost like they don't exist… If I actually was a seller on amazon, I would feel extremely lonely and unassisted. This is no way to treat clients, it's outrageous.

Date of experience: August 23, 2023
Massachusetts
2 reviews
6 helpful votes
Follow Nilsa D.
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SCAM
August 18, 2023

Joined Amazon Seller to try to earn some extra money. It turned out to be a nightmare. Not only did I barely sell anything, Amazon kept 85% of whatever I made in fees and then charged me $1,500 when I asked to return all of my products to me and close my seller account after only 3 months. Horrible experience.

Date of experience: August 18, 2023
Florida
1 review
0 helpful votes
Follow John G.
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Created a seller account, which I was paying for, and partially completed the registration process. After some time, I returned to the account to complete the setup process and found it had been deactivated. I'm on hold again on my fifth call in the last month without resolution. Have been told the same thing 3 times: You'll get an email in 3 days with a link which will fix everything -- but it never comes!

Date of experience: February 8, 2024
GB
1 review
7 helpful votes
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Incompetent
August 22, 2023

Don't bother, use eBay or another platform, these people are quite nasty and deceitful, they have removed all telephone contact and will take 24 hours to reply to an email and will only reply with the same standard reply over and over again literally for weeks on end giving you no help whatsoever, I think the idea is that you will just go away they don't give a sh@t about their sellers, obviously they are to powerful to care and seem to take great please in ignoring you, probably run by ex twitter employees and I hope bozos yacht sinks!

Date of experience: August 22, 2023
Florida
1 review
0 helpful votes
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Amazon just a scam
December 12, 2023

It is the worst platform ever, with poor communications. Scammers keep the money for months and months as an interest-free loan, claiming you have validation to the policy; which policy are you talking about? I could never find a natural person to talk to and resolve an issue. I wish the TikTok seller center platform would wipe them off forever. Ultimately, what can we expect from the CFO when he looks like a caw?

Date of experience: December 12, 2023
Canada
1 review
0 helpful votes
Follow johney a.
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Every bad word in every language won't get close to how bad this is. Amazon Central and selling on Amazon in general is the worst experience in human history. They rob you and it's your fault for them robbing and stealing your money!

Date of experience: February 14, 2024

Overview

Amazon Seller Central has a rating of 1.1 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon Seller Central most frequently mention customer service, bank account and credit card. Amazon Seller Central ranks 386th among Ecommerce Tools sites.

service
95
value
88
shipping
68
returns
68
quality
79