Ryobi Tools

I've had this palm sander for around 10 years and maybe used it 5 times. I was sanding the casing on a new window install when the sander exploded sending metal and plastic all over the place, including my new window, shattering the glass. I'm sure fortunate I had no flesh in the way or it could have been a really bad day.

I quickly notified corporate about this issue and as usual... crickets

I own about 7 Ryobi lawn tools. I took my mower to a repair shop (recommended by Ryobi) and it came back missing a tiny part--a small gray plastic piece that fits into the mower handle. I asked the shop if they found it and they said no. They also said they could not order it for me. I contacted Ryobi, they sent me a booklet and made me find and tell them the part #. I was promised 3 months ago that it was being sent and asked to rate the service. I gave them 5 stars. Well, turns out they lied and the part was never going to be sent. They told me today that they don't have that part and to go to the repair shop...folks we have too many negligent companies like this who commit fraud. I say enough is enough and I am never purchasing another Ryobi tool again nor am I ever shopping at Home Depot again.

I've purchased numerous products from Ryobi. Unfortunately, 3 needed service within the warranty period. They denied it at first, warranty starts when manufacturered, not when purchased. They sent a replacement which DIDN'T WORK ONCE. Now my blower stopped after 2 years, and the 5 warranty is not available. Untrustworthy, unhelpful, and sub par products. I do not recommend ANY of Ryobis products. Beware!

Got this lawn mower that is self-propelled and just love it. I have always had gas lawn mowers in the past. Was amazed at how GREAT it works. I'm a 77-year-old female and it was getting hard for me to pull start my old lawn mower. The battery charges up pretty fast also.

I had a little mishap with Ryobi service. I have all the Ryobi tools you can think of. My latest purchase was the Ryobi Electric lawn mower. The warranty on the lawn mower was serviced by an independent shop CCR Mower and Equipment in Maryland. It has been sitting at the repair shop for almost 5 months. After calling Ryobi customer service a few times to solve the matter, they decided to send me a new lawn mower. I am satisfied with the customer service. I hope they contract a more reliable service shop. Overall, I love my Ryobi tools.

Ryobi tools the best been using it for almost 30 year you name it I have it from blower to snow plow wet vaccum circular saw table saw screw guns both cordless and wire flash light sawzall and a host of other easy to use and maintenance light weight for working longer period most of all not bulky easy to store I recommend it to first timer and professional and affordable in price and easy to obtain

My second Airstrike has simply STOPPED working. This is a HORRIBLE company that manufactures POS tools. EVERY forking tool I have EVER bought from them works initially. Then NOT. And heaven forbid if you forgot to register your newly bought Airstrike you are SOL. You expect this tool to work AT LEAST 5 years. Nope. 2 years seems to ring in the 'doomsday bell'. DO NOT PURCHASE ANY TOOLS from this POS company. I will NEVER (as a DIYer), EVER purchase another anything from this company. And that includes lawn tools… their edger SUCKS…. Their leaf blower, fully charged, MAYBE lasts 20 min TOPS. I'm reporting them to the BBB and FTC.