website thubmnail of Rosencakes

RosencakesReviews 135

2.6
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Rosencakes Reviews Summary

Rosencakes has a rating of 2.6 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rosencakes most frequently mention customer service, order anything and worst experience. Rosencakes ranks 10th among Dessert sites.

service
27
value
26
shipping
23
returns
22
quality
23
India
1 review
0 helpful votes
Follow Shanu R.
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Worst Experience, These scammers scammed people with cheap tricks.
They should ashamed on themselves for making people fool on their precious day. Worst Website with cheapest mentality people.
Scammers... Without delivery they mentioned order delivered.
Also, they will never pick up your calls

+5
Date of experience: April 27, 2025
India
1 review
0 helpful votes
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Did not deliver or refund
September 21, 2024

I ordered and paid Rs 5500 for purchase of a teddy bear for my daughter's birthday. I was promised to get the delivery on same day. I did not receive the parcel till date ( more than 10 days since I ordered). My request for delivery or refund has been totally ignored. Maybe we should I should take a legal route or a typical Hyderabad style 'go to their office and make a noise ' thing.

Date of experience: September 21, 2024
Canada
1 review
0 helpful votes
Follow Gunjan U.
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This website is the worst website ever, they make fool of you, They take payment and never deliver the product. They do not refund the money even. They do not even pick up the call. They are just making money out of it.

Date of experience: June 19, 2024
India
1 review
1 helpful vote
Follow Anjali S.
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Big scammers
February 5, 2024

I ordered a cake from India to be delivered to my husband in Sweden. Prior to placing the order, I double-checked with their support team if they could deliver to Sweden, and they assured me it was possible. However, to my disappointment, the cake never arrived. When I reached out to the support team for assistance (which they actually don't have.now i came to know) There is only one Mannerless lady name NEHA who was extremely rude and unhelpful. She refused to address my concerns, even shouting at me, and said i cannot contact her as she is busy and it's not her job to assist everyone with their concerns. To make matters worse, they only refunded a portion of the amount I paid, leaving a significant discrepancy. This company's lack of delivery and no customer service highlight their untrustworthiness and disregard for customer satisfaction. I strongly advise against using their services and caution others against falling victim to their deceitful practices.
Thay are a big scammers so please do not place any order from this website.

Date of experience: February 5, 2024
India
1 review
0 helpful votes
Follow Ankita S.
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Pathetic service!
November 11, 2023

They charged 2000 rupees for a Diwali gift box shown on their website but delivered 3rd class local box with bad quality and packaging. Please don't go by the images shown on their website, they would not deliver what is shown in pictures. I am disgusted with their quality of service.

Date of experience: November 11, 2023
India
1 review
0 helpful votes
Follow Mannan S.
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0I paid for half kg sugarfree cake but cake has sugar. Charged me for sugarfree cake and offering sugar cake. Wen asked for bill refused to give bill and arrogant behavior on asking for information about cake. Pls don't buy cakes from this company. It's rosencakes company of delhi. Very misleading information and wrong information on website.
Playing with health of people having diabetes but falsely give full sugar cake.

+4
Date of experience: July 16, 2023
AE
1 review
0 helpful votes
Follow KURIAKOSE I.
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Ordered below items named THE RED ROSE BOX (1st picture attached) and received mixed burfi (attached 2nd picture for received item)
Kaju Kesar Burfi- 250 GM
• Anjeer Cake- 250 GM
• Kaju Apple- 250 GM
• Red Rose- 250 GM
This is cheating to customers by rosencakes by delivering different than we ordered. Not recommended for future orders. Worst experience and cheater business supplier

Date of experience: October 23, 2022
India
1 review
0 helpful votes
Follow Rakesh K.
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Worst Service
August 24, 2022

One of the worst services we received from here. In 1100, they are sending 175 rupees Rouchers and 10 Chocolate for Rs 10. Never Recommended Bad Experience Worst Service. Before ordering, I contacted their provided number, and they agreed to deliver the product to the destination, but sometimes, they denied it and returned my money in vouchers. Now In 1100, they are sending 300 rupees product. Fake site. Worst Experience

Date of experience: August 24, 2022
India
1 review
0 helpful votes
Follow Apoorva B.
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Recommended site
August 18, 2022

Beautiful flowers along with delicious cake and a cute teddy bear. Highly recommended. On time delivery and very good customer care service.

Date of experience: August 17, 2022
India
1 review
0 helpful votes
Follow Mona g.
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Cake was delicious and fresh.
Plant was wrapped properly and fresh as well.
Overall service was really good

Date of experience: June 13, 2022
India
1 review
0 helpful votes
Follow KAPIL M.
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EXCELLENT
May 23, 2022

It has always been roses and cake. They were always delivered on time, both the flowers and cake were fresh and the cakes have always been delicious.

Date of experience: May 22, 2022
India
1 review
0 helpful votes
Follow Apoorv S.
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Fraud and Fake
May 20, 2022

Once you make payment, they don't answer your calls and block your emails/calls. They even don't refund your money.

Date of experience: May 20, 2022
India
1 review
0 helpful votes
Follow tanya s.
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ON time always.
April 25, 2022

Excellent. I use this platform to sent flowers since longtime and never made any mistake and other parties received well within timeline always.

Date of experience: April 24, 2022
India
1 review
0 helpful votes
Follow Sonia J.
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Excellent
April 12, 2022

They are really good, awesome services I just love them, this is the best company you can come up with, no matter what happens they always care about your ocassions

Date of experience: April 12, 2022
India
1 review
0 helpful votes
Follow RAMESH S.
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Rose N Cakes is always great. Specifically with last minutes deliveries they are the best. Products are always value for money and they are exactly as shown on the website. Very trustworthy company with in India and also internationally.

Date of experience: March 22, 2022
India
1 review
0 helpful votes
Follow Ankit R.
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Great service, prompt delivery, adorable gift choices and very good selection of cakes. Have used the service twice and will continue to use again.

Date of experience: February 22, 2022
India
1 review
0 helpful votes
Follow Ashika K.
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Biggest Scam!
February 17, 2022

My only request to anyone genuinely looking for a cake is to not order from this website. My first order with them was for a marzipan cake for which they charged me Rs. 2000 for. After making the payment they call me and tell me the cake isn't available and that they will cancel the order. I was naturally a little upset because if they didn't have the cake in stock they never should have taken my order. They agreed to give a voucher for the money but refused to refund back to my bank account. I let it go and decided to use the voucher for another time and this time I made it a point to order the cake 9 days in advance prior to the event and even spent extra ordering cookies from them. After the payment was made I didnt receive any confirmation from them, so the day the cake was supposed to be delivered I interacted with the customer care executive who said the order would be delivered within the stipulated time. After half an hour I receive a mail stating my order would not be delivered as my address is out of their delivery service. I was furious and did my best to call them up but they were avoiding my calls. I reached out to them from another number and they said they will try to figure it out. After a while I received a mail saying the cake would be delivered. I was not a bit surprised when the cake arrived from the local bakery from the area, looking drastically different from the one I had ordered and the cookies missing. The ordeal that rose N cakes took me through, was highly unacceptable and they are extremely impolite.

Date of experience: February 17, 2022
India
1 review
0 helpful votes
Follow MANJULA G.
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I placed an order for my husband living in Canada on Valentines day. Order placed on 11th Feb and it suppose to be delivered on 14th Feb.it was delivered on 14th around 9 p.m. I'm satisfied that the delivery of gifts exactly the same as I ordered.it would be great if it was delivered on day time.and there should be a propper order tracking system cause whenever i tried to track my order it showed only "confirmed". This is my first order with fnp and my overall experience was good.

Date of experience: February 15, 2022
India
1 review
0 helpful votes
Follow Bharat R.
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I ordered Cake for my niece on the occasion of her birthday to be delivered in Ireland on 16th Jan 2022. Before placing the order, their custmer care executive confirmed thrice over phone that Order ( Order Id *******) will be delivered on expected date. Accordingly I made the payment and submitted the order. On 16th Morining I got an email saying thay order can not be delivered as their vendor has expressed his enability to deliver the order on 16th and it will take 6-7 days time to get the order delivered. They themselves have written in the email that "We have applied for the cancellation of the order to the vendor due to delayed delivery"
After that they ( RoseNCakes) have taken about a weeks time to refund the part amount after various follow ups. I had paid Rs 4549/- while ordering the cake while they have refunded only Rs 3450/-
There were no responses to the email written. Messages were sent on whatsapp number and in response they blocked me on whats app.
After calling many times once they pick up the phone ( may be by mistake) and when i asked for balance amount of refund ( Rs 1099), they said these are International order processing charges.
The order was not delivered by them, The cancellation was done by them, the Vendor belong to them but cost of cancellation charges to be borne by the customer.

They are real theif, why they are doing business, they should start doing robbery in banks/ ATMs, they will earn more.

I am not going to let them go scotfree, I want my hard earned money back ( Rs 1099) and they will have to refund it to me

Date of experience: January 25, 2022
India
0 reviews
0 helpful votes
Follow jaya p.
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The products were fresh and great. The delivery was as per the given time and service and communication were impressive. I would recommend others to use its service. Thanks.

Date of experience: January 17, 2022