Excellent customer service, I had a slight problem with a compatible cartridge, however this was sorted asap with clear instructions and advice, would definitely recommend. John was knowledgeable, helpful, polite and friendly, many thanks
I recommend this company for printer Inks.
I put the wrong address down for delivery and it went to another country. John informed me so i gave him my current address and he sent them again.
Very good of him to do this in view it was my own fault.
Thats wonderful service
I was most disappointed when recieved a faulty product, but after friendly helpful service from Marius Luca this elderly gent was able to get complete satisfaction and loads of help with his IT skills.
Thanks so much!
Still can't cope with the two boxes below!
I am a retired chemistry teacher lving in Devon near Dartmoor and going there now!
Bought a full set of cartridges on 18th November.
They supplied the wrong cartridges!
Black Cartridge correct, colour cartridges wrong.
Contacted them.
Still waiting on resolution of wrongly supplied items!
Its now 9th December.
No reply from them regarding refund, return or supply of correct cartridges.
Can't give 0 stars so 1 will have to do.
PATHETIC COMPANY, AVOID!
Printerinks replied to my email about a problem I had within a very short space of time. The offered two options to deal with the problem. The first did not work and the second did.
I need my printer every day and so this was of tremendous importance to me.
Thank you Printerinks!
I am confused with the amount of numbers to find the ones i wanted. Hence me emailing the company to get help. It was answered and had to ring the 0800 number. I am now sorted Thanks to two gentlemen. No complaints
My query about an issue with the delivery address showing incorrectly on the order form was quickly address by John. The phone was answered quickly and he explained about the known issue, reassuring me that the order would be processed correctly - which it was. Excellent service.
I contacted Printerinks because a cartridge was faulty and, as this was the only one available to replace the empty one, a replacement was urgently needed. I was received very promptly on telephoning and the problem dealt with most courteously. The replacement cartridge was delivered with the rest of the new order the following day. It was good to be treated so well by a real person who was keen to sort out the problem.
I contacted printerinks.com to replace a faulty ink cartridge. They provided me with some instructions to fix the faulty ink cartridges. I followed these instructions, but the cartridges were still giving problems. I then contacted printerinks.com for a replacement and they sent me replacement ink cartridges by first class post promptly. I would highly recommend printerinks.com
I had an issue with one of the cartidges not loading into my printer. Printerinks were great, didn't have too much of an issue with my request, just a few questions. I didn't have to send the cartridge back, so no cost in postage, and they just sent out a replacement. Now that's what I call hasstle free Thank you
Overview
Printerinks has a rating of 3.9 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Printerinks most frequently mention and customer service. Printerinks ranks 1st among Printer Ink sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members