Potterybarnkids
How would you rate Potterybarnkids?
Missouri 1 review 0 helpful votes
Follow Jane M.
Unfollow Jane M.
Send Message
Share Review
Report Review
Horrible Customer Service
November 3, 2021
Placed order for chair I saw yesterday at approximately 5PM today. Received confirmation in email at 6:19PM. Saw email around 6:45PM and called to cancel. Picture not color leather sample I saw yesterday. Told could not cancel—they needed to request cancellation from vendor and wouldn't know for days if vendor would approve. I was prepared to go to store tomorrow and buy chair after reviewing leather samples and making sure I was getting right color. No more. Filling dispute credit card company.
Date of experience: November 2, 2021
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members