POND Mobile

How would you rate POND Mobile?
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New York
1 review
0 helpful votes
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Thanks pond mobile
March 14, 2021

Julia was amazing. My phone was lost service and would not connect. I emailed my account manager which has their phone support call me on another number with in an hour. She quickly figured out the problem back to normal in minutes. I was so thankful and appreciated her help and professionalism. I love the fact that I have a one person that I can reach out to who solves all my problem without dealing with long hold times and crazy transfer.

Date of experience: March 13, 2021
New York
1 review
0 helpful votes
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Works as advertised and the customer support was great. We literally spent less than 3 minutes to resolve the issue. Very useful for international trips. We appreciate pond mobile. Everything was covered

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Grate service. I feel like my account manager is my personal butler. With me being jetlagged all the time I lose my phone 3-4 times per year, he arranges a replacement to be waiting for me at my hotel.

Date of experience: March 26, 2021