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Platinum Health Supply has a rating of 3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Platinum Health Supply ranks 3rd among Medical Supplies sites.
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So far everything has gone smoothly thank you. It's nice to know that my goods are on the way. Thank you.
Paid for a product and went to pick it up. Received a notification to pick up order. Apparently they didn't have it in stock and I was given a product that was valued less than what I paid for.
Found the gloves & gloves I need for work, fast checkout & trusted website which I have used a couple of times before & will use again.
Really easy to access the products, straight forward checkout and the best thing is they offer paypal.
I have worked with this company on an auto- delivery for the last 6 months. I have found the general service and customer service team to be really outstanding and responsive,
Best place to shop easy polite and always ready to help
Easy to use and navigate web site. Good price compared to other retailers. Processed and dispatched our order very quickly. Overall great service. Would recommend to others looking for this style of walker.
Easy, seam free purchase. Thank you
Quick delivery, very suitable for purpose, great packaging
Found our item easily, all the details included, quick and easy transaction - appreciate that very much!
Su
Very helpful and fast responses. Excellent delivery swift.
So far very good, easy to order and product come reasonably fast.
Very pleasantly suprised by the knock on the door to deliver the goods that felt like I'd only just ordered on the web page!
Delivery is quick. Thanks. Delivery is fast though we missed the first delivery but the Re delivery is good, he delivered it to our floor. Smart man
Platinum Health Supply is the best place to buy all your health supplies. They have good prices, free shipping and fast delivery! I recommend them for all your needs.
I received my order promptly. Good service and recommended
I received the wrong item which is a big mistake
Very easy to found what I want it, quick checkout.It very quick to found, because I new what I was looking for.
Hi, Barbara.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please share the good news with your friends and family. Thank you!
Was quick and easy,as I needed,as I had used my other till it was falling apart.
Hi, Nicole.
Thank you for your positive review, It is much appreciated.
We hope you recommend Platinum Health Supply to your friends and family. Have a great day ahead!
Answer: Thank you for your email and for being patient with us. We are working through over 40,000 orders and have 24/7 staff to cater for the influx of orders. If you have placed an order with us prior to JAN 5th then we are working hard to get it out and we expect there to be a 5-7 business day delay. We have SOLD OUT the stock online in order to make sure you are prioritized to ship your order. If you would like your order cancelled please let us know. If you have not ordered and are looking to see if we have stock we will be restocking Friday and Monday. Please keep an eye out on your email for pre sales. Thank you so much for your patience with us. Warm Regards, Platinum Health Customer Service Team
Answer: Hi there! Could you please confirm your order number for me so I am able to escalate this.
Answer: The best mask with the most protection is our N95 which can be found here. Link: https://www.platinumhealthsupply.com.au/products/n95-p2-flat-fold-respirator-head-strap-australian-made-10-pcs
Answer: Hi Mark, Thank you for your message, please let me know your order number so I can investigate for you. Best regards, Ben
We're a proudly Australian owned and operated business that aims to provide a high level of service within each and every purchase. We aim to take every client and future customer through a journey that explores the widest range of PPE products to meet any type of organisations needs.
Platinum Health Supply is more than just your one stop shop for all things PPE, but a trusted adviser that knows how to keep your organisation health & safety compliant.
Dear David,
Thank you for your 5-star review and for choosing Platinum Health Supply. We are thrilled to hear that your experience with us was positive and we were able to exceed your expectations.
We understand that timely delivery and customer satisfaction is of the utmost importance. We pride ourselves on providing excellent customer service, high-quality products, and timely delivery. We know that trust is a key factor when it comes to healthcare products and we are committed to being a reliable source for our customers.
We are dedicated to providing comprehensive solutions for health-related consumables to a diverse range of industries and businesses and individuals. We believe that it is our responsibility to not only ensure that people have access to the necessary equipment and protection to maintain their safety and productivity in the workplace, but also to give back to the community and make a positive impact through our various social initiatives.
We believe the best form of marketing is word of mouth. Every bit of support helps, so thank you for taking the time to leave a review. Any referrals to your network, family and friends will be greatly appreciated.
If you have any concerns regarding any future orders, please do not hesitate to reach out to our customer service team. Thank you for your support, we look forward to serving you again soon.
PH: 03 6407 7001
Email: sales@platinumhealthsupply.com.au
Best regards,
Dylan Johnstone
Platinum Health Supply Group