ID BEEN USING PINZOO FOR 4 YEARS.THEN MY EMAIL SAID INVALID./WAS REROUTED TO PURCHASE MINUTES.3 CHARGES WENT THROUGH WHEN I PUSHED NEED HELP?
BANK NOTIFIED ME OF FRAUD CHARGES.I WAS SURPRISED AND DISAPPOINTED.I CALLED OFFICE SEVERAL WEEKS AGO TO REPORT THE PROBLEM AND TO HAVE MY CREDIT CARD NUMBER DELETED.NEVER RECEIVED A CALL BACK.I WOULD NOT REFER YOUR SERVICES TO A COMPANY WHOSE RESPONSIBILITY OF BUISNESS IS SO VAGUE AND DIFFUSE.
Purchased 3 refills but cancelled 1 out of the 3 refills and has not yet refunded me so far. Pinzoo cancelled multiple orders without any notification, so you have to go back and check every few hours. One of the worst companies
Very happy for several years. Initial use had hicup with credit card but that I attribute to PinZoo making sure all was kosha. Not a high profit company with tons of phone support. 4 stars cause always ways to improve and who reads the 5 star reviews anyway.
July 2024 posting
I absolutely recommend PINZOO.COM!
My $40 refill sells there for $39.75... And then?
No! Sales tax... And then?
No! Miscellaneous local fees... And then?
No! Traveling to retail store to wait in line...
The card is even added to my wireless account automatically so I don't have to call my provider and enter some 147 digit number...
One of the very, very few things that sounds to good to be true, but is not.
The one experience I had with customer service was very pleasant and my issue was resolved very quickly.
This company will take your money but will never issue a refund for any reason even when you didn't get your minute which is against what they advertise on their website. Better buy from your provider or other companies. Terrible customer service.
It takes hours and on some occasions a day to receive minutes. My phone has been turned off many times because they do not approve orders in a timely manner. My account has also been charged for orders that I did not recieve. The customer service is horrible and they were no help. I would not recommend this company, save yourself the trouble and go elsewhere.
I Have been using Pinzoo for 10+ years.I love the ease of re-ordering minutes. I love that my minutes are mine until I use them! I don't spend a lot of time talking on the phone, I use mine mostly for texts and short calls, consequently I am buying minutes every other month, so my average 'phone bill' is $15.00 per month. Can't beat it!
I use pinzoo to refill my grands cell phones every month. It's so easy to go online then to go to dollar General or Walmart and pay that $3.10 for.taxes and with pinzoo, it's just.99 plus get a little discount. I recommend using this site.Just hate that its not a app..
Have bought minutes through pinzoo for about 10 years now and they have out did them selves making you happy and making it easy to order your minutes. They are great company to work with at all times. Try them and see for your self.
So i was having trouble contacting them because my internet cut out. But when i finally contacted them i accidentally said the wrong number. The lady told me she would fix it by cancelling with at&t and switch my number... but instead they took my money and cancelled my order entirely without doing what they promised. PINZOO GIVE ME MY REFUND!
Overview
pinzoo has a rating of 2.9 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. pinzoo ranks 2nd among Phone Card sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members