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The company enjoys a positive reputation for its insightful commentary and articulate perspectives, particularly from its notable contributor, Peggy Noonan. Customers frequently express appreciation for her thoughtful analysis of political issues, highlighting the quality of content as a significant strength. However, concerns regarding customer service have emerged, particularly related to unresolved technical issues, such as blacklisting, which have led to frustration among users. This dichotomy reflects a broader trend where the company's strong intellectual offerings are undermined by inadequate support, suggesting a need for improved communication and responsiveness to customer inquiries.
This summary is generated by AI, based on text from customer reviews
I think highly of Ms. Noonan and read her articles every week in the Wall Street Journal. However, we cannot read her site from home because her Web master has blacklisted us. We have been complaining for more than a year and we have been ignored. We tried the directions on the site, e-mails, and finally called the number listed in the DNS Lookup, which resulted in a very weird conversation with someone very evasive. As much as I appreciate her views, her choice of providers is suspect, and why she would subject us to this Kafkaesque trial is beyond me.
And for the record, we did nothing inappropriate. As in Kafka's book, Ms. Noonan's people refuse to explain the basis for our blacklisting. We do not show up in other blacklists, so there is something strange here. And after that phone call, weird.
If only Maureen Dowd were as articulate as Peggy Noonan - It's hard to think of a clearer and more insightful commentator on the state of US politics than Peggy Noonan. Ms. Noonan is a columnist for the Wall Street Journal: http://en.wikipedia.org/wiki/Peggy_Noonan and excels at leveling criticism at the hypocrisy of both political parties. Ms. Noonan is a moderate conservative but avoids the frivolous partisan bashing that often afflicts many lesser liberal commentators, such as Maureen Dowd.
Ms. Noonan's most recent piece on the Democratic National Convention is excellent
http://www.peggynoonan.com/article.php?article=425
If only the Left could produce such an articulate and thoughtful voice...
Read Ms. Noonan's column in the Wall Street Journal here: http://online.wsj.com/public/article/declarations.html