PearlsOnly

How would you rate PearlsOnly?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Sandy S.
Unfollow Sandy S.
Send Message
Share Review
Report Review

Returned customer
November 15, 2019

This is the fourth time I've bought pearl jewelry from this company. They are consistently excellent. Every piece I've bought is above my expectations, and great quality from the piece itself to the packaging & presentation. I also like picking a free gift & using points earned gives more of a discount in price.
They provide a full appraisal with each piece. Other companies only give a certificate to say it's authentic
Only disadvantage is I'd like to be able to customize a piece when ordering. For eg. Make the necklace length longer not just 16" or 18".

Date of experience: November 15, 2019
GB
1 review
0 helpful votes
Follow Bonny T.
Unfollow Bonny T.
Send Message
Share Review
Report Review

Fantastic
November 15, 2019

Fantastic bracelet, well worth the money, and such a great service from PearlsOnly. Will definitely use them again when I have any future requirements. Great company, great products and very good value.

Date of experience: November 13, 2019
GB
1 review
0 helpful votes
Follow Ann B.
Unfollow Ann B.
Send Message
Share Review
Report Review

Excellent product
November 15, 2019

Excellent product. I spent weeks looking at different companies online who supplied pearls so I'm happy to say that I am delighted with my order. It came very quick and I paid the extra couple of pounds for the wrapping and would advise anyone to do same. Beautifully wrapped with bows. I hope to return and buy a pearl necklace to match ring and earrings I got. Never bought pearls before as for our 30th but glad I did and used pearls only.

Date of experience: November 15, 2019
GB
1 review
2 helpful votes
Follow Marie G.
Unfollow Marie G.
Send Message
Share Review
Report Review

Disgusted!
November 10, 2017

Clasp jammed when worn for third of fourth time. After four days of trying to release it i had to have it cut off. Company not interested, refused to accept that the clasp could be faulty, suggested I go to a local jeweller for restringing and a new clasp. Don't expect after sales service...

Date of experience: November 10, 2017
GB
1 review
5 helpful votes
Follow roger a.
Unfollow roger a.
Send Message
Share Review
Report Review

I stand corrected about my previous comments. I have received what i had ordered and my wife was delighted with pearls. Apologies to pearls only, but i have to say that their contact procedures are pants!

Date of experience: September 21, 2010
California
1 review
0 helpful votes
Follow Jonathon M.
Unfollow Jonathon M.
Send Message
Share Review
Report Review

Good Customer Service
November 12, 2019

Bargain price and very helpful when advised the item was going to be in stock in 3-4 days. They express delivered the item free of charge so it would be with me in time.

Date of experience: November 11, 2019
GB
1 review
0 helpful votes
Follow Roberta S.
Unfollow Roberta S.
Send Message
Share Review
Report Review

Great!
November 15, 2019

Very pleased with my purchase and how easy Pearls Only were to deal with. They kept me informed as to the status of my order and all was delivered withnthe minimum of fuss. Great Work!

Date of experience: November 13, 2019
Australia
1 review
0 helpful votes
Follow Gil D.
Unfollow Gil D.
Send Message
Share Review
Report Review

Poor after sales
June 12, 2019

Clasp weak and faulty so when asking for support to repair they don't want to know you. Poor after sales

Date of experience: June 12, 2019
Austria
1 review
2 helpful votes
Follow Tariel B.
Unfollow Tariel B.
Send Message
Share Review
Report Review

Pearls are NOT the quality as described cheap products, All Telepone Numbers from Germany are not in Use impossible to send items back! I will contactmy layer

Date of experience: June 28, 2019
Canada
1 review
0 helpful votes
Follow Jason s.
Unfollow Jason s.
Send Message
Share Review
Report Review

Wow!
May 14, 2019

I purchased a Hanadama necklace from PearlsOnly. The quality was fantastic and the price about 1/5 of local store. Highly recommended.

Date of experience: May 12, 2019