website thubmnail of Panda Express

Panda ExpressReviews 378

2.5
How would you rate Panda Express?
grey star
grey star
grey star
grey star
grey star

Panda Express Reviews Summary

Panda Express has a rating of 2.5 stars from 378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 4th among Restaurants sites.

service
164
value
158
shipping
53
returns
47
quality
144
Washington
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Send Message
Share Review
Report Review

This meal was not good. The chicken and chow mein were dried out and barely edible, it was a huge disappointment on Mother's Day! Also, no fortune!
This may be our last visit!

Date of experience: May 11, 2025
Michigan
2 reviews
0 helpful votes
Follow Jackie O.
Unfollow Jackie O.
Send Message
Share Review
Report Review

Luncheon At Panda
July 18, 2025

I want to say special Thank You to Mr. Mora for giving our guys and gals from Community Ties North through SCCMHA A nice lunch. We all had such a good time and really enjoyed the food and hospitality. That lunch really made their day shine even brighter! Thank You again. We all are looking forward for the next visit! :)

Date of experience: April 29, 2025
Utah
1 review
0 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Send Message
Share Review
Report Review

Used the app but my order went to the wrong location. I called multiple times but they wouldn't answer. I had the manager at the location I was needing to order from call and they answered right away. They let me know that even if I couldnt come get the food, they would not be providing a refund. I was told to call corporate if I was needing one. When I did I was told that I would not receive a refund, but that they would send me a coupon for a free 'plate'. I never got the coupon. Basically I gave away my money to be treated badly and not receive any food. If you want that experience, this is the place to go. If you like receiving what your paying for and to be treated like a human, you may want to look at going elsewhere.

Date of experience: February 25, 2025
Oregon
1 review
0 helpful votes
Follow Allen K.
Unfollow Allen K.
Send Message
Share Review
Report Review

This food chain are so stingy given small portions of food while charging you too much, it's a no no to me. The food used to taste much better, not anymore plus paying too much money for a small portion of food. I feel bad for for the customers.

Date of experience: January 16, 2025
Washington
1 review
1 helpful vote
Follow Mike P.
Unfollow Mike P.
Send Message
Share Review
Report Review

Horrible
January 14, 2025

I just got my order to go Panda Express off of enchanted parkway in Federal Way and the teriyaki chicken was absolutely horrific. They also give you little packets of teriyaki sauce which I've never seen before. There was barely any teriyaki sauce on the chicken I've never had so much fat on my chicken. The beef broccoli and the fried rice or good. The Panda Express off of 320th in Federal Way has always been awesome. I've never had bad chicken there ever. I will never go back to this restaurant again. We'll never go back to this restaurant again

Date of experience: January 14, 2025
South Carolina
1 review
0 helpful votes
Follow Francheska M.
Unfollow Francheska M.
Send Message
Share Review
Report Review

Food rating
December 20, 2024

I went into Panda located in Beaufort station and my experience was not great the good not good at all tasteless and the cashier was every but where she needed to be. I will not recommend this place to anyone

Date of experience: December 20, 2024
Georgia
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Send Message
Share Review
Report Review

Where's MANAGEMENT
December 20, 2024

Lately we walk in we walk out, it LOOKS terrible, dry crust over the top of entrees, or a spoonful left in the bottom and NO ONE COOKING replacements, when asked when fresh is coming out, they just look back and say 5mnts but NOONE is cooking. I've sat and waited 20mnts still nothing. Walnut shrimp has sat and dried up yet they still want to serve it, it's horrible here in Valdosta Ga. THEY NEED NEW MANAGEMENT. My date I'm submitting is 1 of many...Its been like this all YEAR

Date of experience: December 19, 2024
Florida
1 review
2 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Send Message
Share Review
Report Review

Bland
July 6, 2024

First time I ever tried Panda express and it was awful Bland isn't the word. Worst fried rice ever eaten. The chow mein is not what I am used to. I will never eat fast food Chinese again.

Date of experience: July 6, 2024
Montana
1 review
0 helpful votes
Follow Leon T.
Unfollow Leon T.
Send Message
Share Review
Report Review

If you don't know yet, please be aware that they charge for $8.5 for a very small bowl and $10 for a small plate of rice or fried noodles. You have to pay for every dishes you add to the rice/noodle. They're $2.30 for a medium size cup of drink. And the taste of the food is simply mediocre.

Date of experience: June 17, 2024
Maryland
1 review
2 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

I have visited Panda Express many times but the last few times i visited they are giving more and more smaller and less portions. But yet the price remain the same. Is this shrinkage? Is this become like other restaurants ie: McDonalds, Burger King. Where people have to stop supporting them in order for them to stop giving less for more. I am becoming very dissatisfied in this reoccurring problem. This has happen in Florida and many many times at the Panda Express store #2909. In visiting this Panda Express I have heard other in line complain about the same thing. PLease change your standards and portion size.
M. Goins

Date of experience: June 6, 2024
Minnesota
1 review
1 helpful vote
Follow Jane L.
Unfollow Jane L.
Send Message
Share Review
Report Review

Not sure where these negative reviewers live but you should come to the PE on Madison in Mankato. The takeout box is always full of tasty food. If they are out of something they make it up fresh on request in only about 5-7 minutes. The servers always have a smile, and last night I was given a complimentary wanton. Never a bad experience at our Panda Express.

Date of experience: April 15, 2024
Ohio
1 review
3 helpful votes
Follow working w.
Unfollow working w.
Send Message
Share Review
Report Review

Up Charges
March 9, 2024

Panda Express really needs to get it together. When I first started going to Panda there was no uncharge on anything. Now they are placing uncharges on top of the menu price! This is really taking advantage of customers and I will not go there until they take these uncharges away! The menu price is already high enough!

Date of experience: March 9, 2024
Florida
1 review
0 helpful votes
Follow Belfry 🤪 H.
Unfollow Belfry 🤪 H.
Send Message
Share Review
Report Review

AMAZING
March 19, 2024

So tasty and great servings! I previously went to China Wok and hated it. This was just what my needed! I HIGHLY recommend it! 😋

Date of experience: March 6, 2024
Arizona
1 review
2 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

The quality of the food is not up to par as it used to be. The flavor of the chow mein is no longer as good as it used to be and a couple of others is not as good as it used to be

Date of experience: March 5, 2024
Indiana
1 review
1 helpful vote
Follow Molly K.
Unfollow Molly K.
Send Message
Share Review
Report Review

Columbus,IN location waited for 20 mins waiting to order, No one said anything to us and they used all food for the drive through. We left because no one said anything, no food was left, and they had 3 other ppl waiting on pick ups.

Date of experience: February 18, 2024
Oregon
1 review
3 helpful votes
Follow Dore W.
Unfollow Dore W.
Send Message
Share Review
Report Review

Not consistent
January 31, 2024

They r out of a lot of stuff almost every time we go there. We ordered walnut shrimp. My husband got 11 shrimp and mine had 5! They try to be so fast so they r done when u pull up to the window. So they just throw it tot. I don't care how fast u r. Just make it right. Other times we have gotten food and only 3peices of meat. So we r eating a bowl of noodles or rice. Get it together. Maybe the manager should be there to make sure the kids r doing it right.

Date of experience: January 31, 2024
Ohio
1 review
2 helpful votes
Follow Roger P.
Unfollow Roger P.
Send Message
Share Review
Report Review

Gross
January 4, 2024

How can stay in business? The food is so bad, got the beef it was raw, got the teriyaki chicken the fattest most disgusting chicken ever

Date of experience: January 4, 2024
Florida
1 review
2 helpful votes
Follow LaVon B.
Unfollow LaVon B.
Send Message
Share Review
Report Review

Awful food
January 3, 2024

Tried this again. It was Awful the first time. It HORRIBLE this time. Do Not waste your money or time. It is the worst!

Date of experience: January 3, 2024
California
1 review
2 helpful votes
Follow Mayra C.
Unfollow Mayra C.
Send Message
Share Review
Report Review

Less food higher price
December 14, 2023

I have noticed that the portions are becoming smaller and smaller up to the beginning of the year 2023 the portions and price were equal however prices have increased and portions are smaller i paid for walnut shrimp nd when I got home it wasn't full all the way I don't recall receiving a discount for getting less

Date of experience: December 14, 2023
Pennsylvania
1 review
3 helpful votes
Follow Denise M.
Unfollow Denise M.
Send Message
Share Review
Report Review

Not Pleased
December 11, 2023

Fried rice, very starchy, chow mein sticky
Small portions of beef broccoli
Very disappointed. If I wasn't tired from work,, I would take it back to the restaurant for a refund

Date of experience: December 11, 2023

About the business

Welcome to our Chinese kitchen. Panda Express prepares American Chinese food fresh from the wok, from our signature Orange Chicken to bold limited time offerings.


pandaexpress.com
Founded in 1983
Rosemead,, CA, United States