Panda Express has a rating of 2.5 stars from 378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 4th among Restaurants sites.
This meal was not good. The chicken and chow mein were dried out and barely edible, it was a huge disappointment on Mother's Day! Also, no fortune!
This may be our last visit!
I want to say special Thank You to Mr. Mora for giving our guys and gals from Community Ties North through SCCMHA A nice lunch. We all had such a good time and really enjoyed the food and hospitality. That lunch really made their day shine even brighter! Thank You again. We all are looking forward for the next visit! :)
Used the app but my order went to the wrong location. I called multiple times but they wouldn't answer. I had the manager at the location I was needing to order from call and they answered right away. They let me know that even if I couldnt come get the food, they would not be providing a refund. I was told to call corporate if I was needing one. When I did I was told that I would not receive a refund, but that they would send me a coupon for a free 'plate'. I never got the coupon. Basically I gave away my money to be treated badly and not receive any food. If you want that experience, this is the place to go. If you like receiving what your paying for and to be treated like a human, you may want to look at going elsewhere.
This food chain are so stingy given small portions of food while charging you too much, it's a no no to me. The food used to taste much better, not anymore plus paying too much money for a small portion of food. I feel bad for for the customers.
I just got my order to go Panda Express off of enchanted parkway in Federal Way and the teriyaki chicken was absolutely horrific. They also give you little packets of teriyaki sauce which I've never seen before. There was barely any teriyaki sauce on the chicken I've never had so much fat on my chicken. The beef broccoli and the fried rice or good. The Panda Express off of 320th in Federal Way has always been awesome. I've never had bad chicken there ever. I will never go back to this restaurant again. We'll never go back to this restaurant again
I went into Panda located in Beaufort station and my experience was not great the good not good at all tasteless and the cashier was every but where she needed to be. I will not recommend this place to anyone
Lately we walk in we walk out, it LOOKS terrible, dry crust over the top of entrees, or a spoonful left in the bottom and NO ONE COOKING replacements, when asked when fresh is coming out, they just look back and say 5mnts but NOONE is cooking. I've sat and waited 20mnts still nothing. Walnut shrimp has sat and dried up yet they still want to serve it, it's horrible here in Valdosta Ga. THEY NEED NEW MANAGEMENT. My date I'm submitting is 1 of many...Its been like this all YEAR
First time I ever tried Panda express and it was awful Bland isn't the word. Worst fried rice ever eaten. The chow mein is not what I am used to. I will never eat fast food Chinese again.
If you don't know yet, please be aware that they charge for $8.5 for a very small bowl and $10 for a small plate of rice or fried noodles. You have to pay for every dishes you add to the rice/noodle. They're $2.30 for a medium size cup of drink. And the taste of the food is simply mediocre.
I have visited Panda Express many times but the last few times i visited they are giving more and more smaller and less portions. But yet the price remain the same. Is this shrinkage? Is this become like other restaurants ie: McDonalds, Burger King. Where people have to stop supporting them in order for them to stop giving less for more. I am becoming very dissatisfied in this reoccurring problem. This has happen in Florida and many many times at the Panda Express store #2909. In visiting this Panda Express I have heard other in line complain about the same thing. PLease change your standards and portion size.
M. Goins
Not sure where these negative reviewers live but you should come to the PE on Madison in Mankato. The takeout box is always full of tasty food. If they are out of something they make it up fresh on request in only about 5-7 minutes. The servers always have a smile, and last night I was given a complimentary wanton. Never a bad experience at our Panda Express.
Panda Express really needs to get it together. When I first started going to Panda there was no uncharge on anything. Now they are placing uncharges on top of the menu price! This is really taking advantage of customers and I will not go there until they take these uncharges away! The menu price is already high enough!
So tasty and great servings! I previously went to China Wok and hated it. This was just what my needed! I HIGHLY recommend it! 😋
The quality of the food is not up to par as it used to be. The flavor of the chow mein is no longer as good as it used to be and a couple of others is not as good as it used to be
Columbus,IN location waited for 20 mins waiting to order, No one said anything to us and they used all food for the drive through. We left because no one said anything, no food was left, and they had 3 other ppl waiting on pick ups.
They r out of a lot of stuff almost every time we go there. We ordered walnut shrimp. My husband got 11 shrimp and mine had 5! They try to be so fast so they r done when u pull up to the window. So they just throw it tot. I don't care how fast u r. Just make it right. Other times we have gotten food and only 3peices of meat. So we r eating a bowl of noodles or rice. Get it together. Maybe the manager should be there to make sure the kids r doing it right.
Tried this again. It was Awful the first time. It HORRIBLE this time. Do Not waste your money or time. It is the worst!
I have noticed that the portions are becoming smaller and smaller up to the beginning of the year 2023 the portions and price were equal however prices have increased and portions are smaller i paid for walnut shrimp nd when I got home it wasn't full all the way I don't recall receiving a discount for getting less
Fried rice, very starchy, chow mein sticky
Small portions of beef broccoli
Very disappointed. If I wasn't tired from work,, I would take it back to the restaurant for a refund
Answer: Phone or email seems to work but, what's the point? Corporate does not appear to have a handle on service and quality.
Answer: Beware of ordering gift cards online from Panda Express. They say they ship in 3-5 days, but when you call asking where your card is, they tell you it takes 15 days. On day 15 they say to call back for a refund, but when you do, they won't give you one. They direct you back to the website contact form, which will not submit.
Answer: The food quality took a steep nose dive. Don't eat there.
Welcome to our Chinese kitchen. Panda Express prepares American Chinese food fresh from the wok, from our signature Orange Chicken to bold limited time offerings.