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Illinois
1 review
0 helpful votes
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Rude staff
February 3, 2025

There is this lady who is very rude to my friends and me whenever we go there. She kicked us out for no reason and was not polite about it. Some of your staff needs to be monitored.

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Site jabber likes to take out their feeling in the form of oral play, unless you possess male genitals for these upset window lickers to look at don't bother posting

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Unprofessional staff
January 11, 2025

The person taking my drive thru order was rude. She stood right behind the manager laughing at me as I complained about her. He allowed her to laugh she even laughed at him. Disgusting.

Date of experience: January 11, 2025
New York
1 review
0 helpful votes
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Bad place must not enter
January 14, 2025

I asked her if they had chicken tenders and then they said they weren't Dairy Queen bad place with bad service. Dont dare to enter they with slap with mc chickens (and tenders).

Date of experience: January 14, 2025
Virginia
3 reviews
49 helpful votes
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Diarrhea Food
December 14, 2024
Updated review

Went to McDonald's for lunch on this past Wednesday, got the $5 value meal and an extra double cheeseburger for 0.50cents, only place you can eat for less than $10 nowadays; however, that turned out to be costly. By 4pm I started to get chills, and when I got home from work I also developed body aches and fatigue. Thought I might be coming down with the flu or Covid, I decided to take some Tylenol and hit the sack early. Woke up in the morning still not feeling good, slightly feverish and head spinning. Got up to go the bathroom and pphhrraatt, it started dripping and poring out, I had the runs! Every hour had to go to the bathroom, whatever I ate or drank went right through me, with god awful rumblings in my stomach. Turned out to be food poisoning! Lasted two whole days. McDonald's? Never again!

Date of experience: December 11, 2024

Worst Curbside Service!
November 4, 2023
Previous review

Ordered breakfast online and selected curbside pick up as I wasn't feeling well and didn't want to go inside. Ordered a couple of breakfast muffins and a hot caramel macchiato as it was cold outside. The McDonald's employee, with frown on her face, brings my food but brought an iced macchiato! I told her I had ordered a hot macchiato. She smirked and said she'll be right with the hot coffee. I wait in my car for 10mins and nothing. I had to go inside to remind her, she mumbles something and walks to make my coffee. After she makes and hands to me and I asked her that looks like a small I ordered a medium, she says that's a medium. As I'm walking out I opened the top lid and the cup is only 2/3 full. I had to go back inside to complain, she looks at me and walks away mumbling. Finally brings me another cup. I taste it when I got to my car and there's no caramel in it. I didn't have the energy or the heart to go back inside, shook my head and headed home. What should have been 5mins took half an hour. Worst experience ever. They need to hire better people who at least smile and are nice.

Date of experience: November 4, 2023
Washington
1 review
0 helpful votes
Follow Alaina B.
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First I ask for and 5$ meal deal and I ask for a plan burger with nothing on it and they gave me my burger and I check it and I say cheese on it and I went back and told them to remake it and I they gave it back and I check it again and it still and cheese on it so I went back and they said they couldn't remake it. And with the money I gave them a 20$ and and mind you it was 5$ and they gave me back ten dollars and I was suppose to give me 15 dollars back and I didn't realize tilled I pulled off

Date of experience: December 12, 2024
Pennsylvania
1 review
0 helpful votes
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NO sauce
November 26, 2024

We received no sweet and sour sauce after asking for it and in our opinion your nuggets taste like nothing without the sauce but we greatly enjoy them with the sauce.

Date of experience: November 26, 2024
Illinois
5 reviews
0 helpful votes
Follow Suzanne F.
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This is a complaint about the Mc Donalds in Lemont, Il. I'm so tired of this place. Ask for a chocolate malt. Get chocolate milk. When I bring this to there attention. No I'm wrong I have to pay more money. OK, I've gotten two chocolate shakes recently both looked and tasted vanilla. I really think their machine needs to be fixed. Mc Donald's in homer comes out looking chocolate. And they are nice there. I have repeatedly complained to both managers. They need to both go to management school. Rude. Look at you like ok were sorry. Well fix it fix your personal problems starting at the top. I'm going to complain to the corporate office. Get with it. It's worth the drive to Homer Glen. And you pay exorbitant prices for this.

Date of experience: September 2, 2024
Arizona
1 review
0 helpful votes
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I used to love macdonals the fries the big mac but noticed it's been getting bad well today i went and wow it's not just bad it's terrible their big mac was completely bad and the fries dry just horrible wow

Date of experience: August 31, 2024
Armenia
31 reviews
5 helpful votes
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McDonald's delivery service offers convenience for those craving fast food from the comfort of their homes. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of the food upon delivery can be inconsistent, with some items arriving cold or soggy. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while McDonald's delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

Date of experience: April 30, 2024

Overview

McDonald's has a rating of 1.7 stars from 539 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 319th among Restaurants sites.

service
233
value
221
shipping
113
returns
122
quality
204
+64