Overton's

In keeping with most reviews on here I also give them one star. I ordered a Panther 55-0410 and paid for it. Kept checking for a week to see when it shipped with no luck. Called customer service and told it takes 2-3 "business days" to ship. Fine, I get that. 5 "business days" later still no shipment. I call again and they say it is on backorder which is someting they could have told me when I ordered it. Now, it is going to be 3-4 weeks before back in stock, 2 days to fill the order and 7 days with FedEX (another loser) for delivery. This item was $50 cheaper than Amazon but in reality is nothing more than click bait and futures speculation. I see this as lying and deception. If this is how Overton's does business I want no part of them and I buy a LOT of boat parts.

Ordered corner dock bumpers based on photos. However, photo did not disclose the features on reverse side of bumpers which made them unusable. For $54 product, I had to pay shipping of $10 and then $26 to ship them back! Never again. The website catalog is very poorly developed with no real explanation of products.

BEWARE!
Ordered several pontoon furniture pieces.
Still missing two pieces.

Tried using the online chat. That didn't work.
Finally got through to a breathing person who looked into my order. The two items missing were never shipped. She said it'd be 2-3 more weeks before I get those.
Customer service wasn't concerned in the slightest about the issue. "I'll get them when I get them".

No tracking number provided when I ordered. No mention of partial order shipping.

I Ordered & paid for seats in June 2021, someone messed up order & we received partial delivery! Had to re order missing seats in September, It's now February 2022 & I'm still missing 2 seats! Where are my seats? I call & call, all I ever get is bs... Buyers beware, shop somewhere else, not worth it!
Gave one star because I couldn't go lower...

This company should be shut down! They are tied in with Good Sam and are a scam. Called several times after trying to unsubscribe from their 3-4 times a day spam mail. Do not buy from this company. No customer service and absolutely do not care about you. Just look at their reviews.

Would never ever order from them again. The adult life vests don't fit adults. They want us to pay for shipping back, even asked for the proof of the vests on an adult. Showed them the pictures we took and we are still responsible for shipping.

So I ordered replacement pontoon seats in late February and according to the website they were available to buy and would be delivered on 3/13-14/24 so about the 9th I start getting pieces in and after about 12-14 boxes are delivered it was determined that the seats were missing for the sofas. I called and was assured I'd get them in the next day or 2. Still nothing and now I'm told May is the soonest they can get them back in stock and then they'll ship my seats. I'm not happy with that. Had I known they were not available I would have chosen something else that was available.

I placed a $2800. 00 order in August 2021, it's now February 2022 and they cannot find my order. I have called several times and they keep saying they are going to call me back, yet I do not receive a response. Even worse they charged my card back in August so now my credit card company is saying it's too late to make a claim. Now I have to try the legal system to get my money back.

I recently bought an XL/L FullThrottle Lifejacket from Overtons. It is not buoyant. It fills up with water and becomes very heavy. This is very dangerous considering it supposed to do the opposite. Overtons wont take it back or give me a refund.

Do not order from Overtons! Have ordered 2 big brawler couch tubes both in a month come apart at seam= no hold air, Overtons kicks can down the street to ZUP manufactorer who never responds and number is always busy! FRAUD FROM THEM BEWARE! WARRANTY POLICY IS A TOTAL SHAM!