Outschool

I'm confused how there are not thousands of negative reviews about how they are stealing money from parents?! Their new refund policy only grants a refund within 24 hours of signing up for a class. They have numerous tactics to get you to prepay for expensive semester length classes. If anything happens - you need to change your schedule or the teacher is a bad fit, etc., and you have to drop out, you just lose all your money. This time I lost $500. They don't pay the teacher when this happens, they just steal the money. We've been taking tons of classes on there for four years straight. I'm done they will not get another $ from me.

Ms. Tracy teaches rules to solve multiplication problems. There is no memorizing times table facts, which is what I actually wanted. I paid $80 and feel it was of very little help.
I also don't like that the teacher referred to the kid's parents as mommy/daddy OR mommy & mommy OR daddy & daddy. That does not align with our values and I was appalled to hear her say that. She could've just said "parents."
After hearing that, we did not continue with lessons, so it was a big waste of money!
UPDATE: Out School edited my review on thier site and took out half of my review. Shame on thier dishonesty!

My daughters took classes on Outschool for 4 years. Outschool disrupted the after-school business at the time~ by attracting great teachers and offering interesting teaching solutions for children in K-12. However, their customer service is appalling. If you have a problem, they are ineffective at solving issues and limited to copy/pasting responses (see pictures attached). Over the past three months or so, the Outschool platform requires to upgrade zoom--if not, the link for the class won't launch and your child if he/she is at home with a caregiver will miss the class.

The good news is that there's plenty of competition coming to this space.

Outschool is more concerned with getting your children pronouns right than solving basic technical glitches--can't they solve both? They are based in San Francisco after all!

Awful service with the 'team' - 30% to OS which renders you making next to nothing. They do not advertise your classes. They do not take plagiarism seriously. They are not a supportive environment for educators. They WILL make sure to get theirs and they will not support you in running your business. You're better off selling necklace widgets on Etsy.

Outschool educational classes being your choice for your child's education depends on two things: your child and which teacher you get. My daughter has taken some dance classes and all of the teachers so far have been wonderful and patient. She participated in a pre-K class where the teacher was not in control of the class so she struggled to stay focused or even hear her teacher talk over the other kids.

I agree with the complaints below. They lack extreme accountability and only care about your money, not your child. In cases of proven error on their end, they repeatedly fail to correct their errors and take appropriate action to resolve the matter. They lack extreme integrity and consistently demonstrate a gross lack of ethics. Not something we should expose any child to

I am an excellent tutor with years of experience. I am also a college educated person. I applied for Outschool and was declined. I believe it is because they are antagonistic towards Christians. I was going to offer a Christian history course. The left is ruining children and education. I was simply going to look at Christianity from a historical and scholarly lens. Stay away, they are the AntiChrist.

I applied as a teacher, and I am a retired teacher, and I don't know who manages the lessons, but they have no idea about education. I have tried to reach out to them, and you get no response, only "canned" messages, which is amazing to me. There are many sites much larger than them and at least you can speak to someone after going through different channels. I regret signing up for all it took to get in.

When I started homeschooling I wanted live online classes for my children not 1 every week or a half an hour a day like most online programs give and claim to have active teacher involvement with the kids. I found outschool and couldn't be happier. My kids take 3 or 4 classes a day, I reinforce what was taught in those classes. It has worked phenomenally. My daughter has gone up by two grade levels in math and a whole level in reading. My son is doing 4 grade math at 8 years old. I have never had any problems with outschool customer service. They always reply back to me within 24 hours. They even wrote me an email asking if they could send me a Christmas card. The teachers are sweet caring and passionate about teaching my kids. I really can't say good enough things about this place.