I have cancelled my daughter's classes and sent the filled form twice. Not received any response. My emails are unanswered. I called Vijay Naidu ( who originally emailed me), but he doesn't pick up. I expect professionalism. In absence of good customer service, be rest assured you will be wiped out soon.
Before my child was enrolled in cuemath, he did not know how to do simple things like long division, but now after having taken cuemath lessons for close to two years, he is very confident with math and is up to grade level. In addition, there are amazing teachers in cuemath that helped him get stronger in math.
Hi Manisha! Thank you for your heartfelt feedback! We're thrilled to hear about your child's progress and newfound confidence in math. At Cuemath, we're committed to providing top-notch education and supportive teachers to help every child excel. We look forward to continuing this journey of mathematical discovery with your child!
They were irregular, no contact for a supervisor. They had bad internet connection. Worst teaching service ever. And they sold my number to 100s of companies. Now I get spam calls everyday. F$$$ piece of $#*! company with no proper system.
We are trying to cancel and get the refund.its been headache from last 10 days with no proper response and the number provided is not reachable. The person whom we are working despite asking multiple times to call us is not answering nor replying to the email. When it comes to enrolling for a class, cuemath will call N number of times within a day but when cancelling its out of the scope for them. Terrible service.
Hi Suhas! We are pleased to inform you that our team has successfully addressed the issue you raised. Further details have been sent to your registered email address. We hope you are satisfied with the resolution, and we sincerely apologize for any inconvenience caused.
Cuemath is doing big Fraud after taking full fees for offline classes of my daughter they are refusing ton provide books.There sales person confirmed that thay will now they are saying give us the proof. Totally fraud is going on
Hi Kusum! We deeply regret any inconvenience you may have experienced, as this falls short of the level of service we strive to deliver. In addressing your issue, we have promptly sent out the workbook to the provided address, and you can anticipate its arrival within the next 3-4 business days. For any additional assistance needed, please don't hesitate to contact us at help@cuemath.com. We are committed to resolving any further concerns and are at your service.
I had written lot of mails and tried contacting your customer care number which goes not reachable.
There is no revert from the team at all.
I have paid for 18 months and now the time availability doesnt match with the tutor. Cuemath team doesnt revert on the refund part neither do they acknowledge the mails sent. The customer care number shows invalid number
Dear Aruna, we appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience you've faced. Our team is actively looking into the communication and we see that you have reverted with the bank account details. Rest assured, we're working urgently to address these concerns. Thank you for your patience, and we will be in touch shortly to resolve this.
Re-check the prices, when you are increasing. None of the industry is increasing pay/salaries, like you guys are increasing plan costs. Give the options to customers, who are in the older plans. Indirectly, you guys are forcing customers to move to new plans (added new features. + plans) and pay the amount.
Hi! We apologize for any inconvenience experienced and value your concerns. It's important to note that our recent adjustments aim to enhance our services by offering advanced curriculum, personalized 1:1 teacher interaction, and dedicated relationship management. We believe these improvements validate the adjusted cost. However, if you still have concerns, please feel free to contact us at help@cuemath.com, and our team will be more than happy to assist you further.
People of cuemath don't have ethics. They commit something and later they change their words and suffer parents like anything.I am the victim of that.I strongly recommend not to fall on their traps and suffer later like me.
Hi Savitha, We deeply regret the unfortunate experience you encountered with our services. This does not align with the high level of service we strive to deliver. We believe our team has resolved the issue to your satisfaction. If you need further assistance, please feel free to reach out to us at help@cuemath.com, and we will be more than happy to assist you.
We're grateful for the invaluable Cuemath Classes. Tanish's math proficiency has flourished, and he now finds joy in the subject. Ms. Ranjana Mishra's teaching style is truly praiseworthy, igniting Tanish's enthusiasm for math like never before.
Hi Pooja! We're thrilled to hear about Tanish's progress and newfound joy in math! Ms. Ranjana Mishra is indeed an exceptional educator, and we're grateful for your kind words. Thank you for choosing Cuemath to nurture Tanish's mathematical journey.
I canceled classes after 1.5 years of Cuemath to get my child more F2F sessions locally. Refund was promised for the classes not taken but has not come through. I last submitted refund details per their ask on Feb 28 and have followed up over emails several times. Every time, a case gets raised and a ticket number provided and within a week its closed out. The person that was in touch with me no longer responds. I hope this is not a scam.
Overview
Cuemath has a rating of 3.5 stars from 174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cuemath most frequently mention logical reasoning, puzzle cards and real life. Cuemath ranks 4th among Math sites.
Your child can be a diligent student or a curious philosopher, Cuemath taps into every child’s natural math power, amplifying achievement and skyrocketing confidence.
We are:
STEM Accredited | Present in 20+ Countries | Certified by Grant Thornton | Backed by Capital G
Our Teaching Methodology
*Unique Approach - Combining 1:1 / Group instructions with engaging puzzles
*Interactive Visuals - Teach math as intuitive logic
*Self-paced learning - Keeping your child in mind
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dev, we deeply regret the inconvenience caused by the cancellation of your daughter's class. We recognize the frustration you must be feeling and want to assure you that your concerns are of utmost importance to us. Our team has been promptly informed, and they are working diligently to address your case. We are committed to providing you with an update at the earliest possible time. Your patience throughout this process is greatly appreciated.