OneTravel

How would you rate OneTravel?
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Thailand
1 review
0 helpful votes
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Worse agent ever
January 21, 2025

And I've travelled to 63 countries. Worst worst customer service I've seen in my life. You go in loops till u give up and buy a new ticket

Date of experience: January 20, 2025
CustomerService C. OneTravel Rep
1 month ago

Thank you for your feedback. We regret the experience was not satisfactory. As an agency, we must abide by the rules set by the airline. We have no authority to waive their rules.

California
1 review
0 helpful votes
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The changes in the past year have been impressive; the customer service is much faster, and the process has been much friendlier! :)) )

Date of experience: November 28, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn that your experience has been satisfactory. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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I need an inexpensive trip home and yours was the best price I was searching and searching and I found your website on google

Date of experience: November 28, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn that our website provided you with the options you were looking for.
We look forward to assisting with your future travel needs.

Germany
1 review
0 helpful votes
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I never have any issues using the one travel app
December 1, 2024

I never have any issues using the one travel app. I have booked numerous flights with the One Travrl App.

Date of experience: November 21, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Ohio
1 review
0 helpful votes
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Overseas representatives don't know what they are doing. I heard children screaming in the background.

Date of experience: November 17, 2024
CustomerService C. OneTravel Rep
4 months ago

Thank you for your feedback. We regret that it was not a satisfactory experience.

Ohio
2 reviews
0 helpful votes
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This is my first time to use this so I'll do my review later. First time to travel and book through online service.

Date of experience: November 16, 2024
CustomerService C. OneTravel Rep
4 months ago

Thank you for your feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist.

District of Columbia
1 review
0 helpful votes
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Expedient!
November 15, 2024

Expedient! Normally, finding tickets to Trinidad and Tobago take enormous time... this time it was populated quickly on Google. I appreciate the quickness!

Date of experience: November 5, 2024
CustomerService C. OneTravel Rep
4 months ago

Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Easy enough
December 3, 2024

Easy enough. More money than i thought but it is acceptable. This ticket i purchased for my sister.

Date of experience: November 23, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Georgia
1 review
0 helpful votes
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Very good experience, Excellent service, thank you, appreciate, you attention,

Date of experience: November 29, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn that your experience has been satisfactory. We look forward to assisting with your future travel needs.

North Carolina
1 review
0 helpful votes
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Talked with one of the reps
December 1, 2024

Talked with one of the reps. And he was great. On-line is chat not as great.

Date of experience: November 21, 2024
CustomerService C. OneTravel Rep
3 months ago

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Overview

OneTravel has a rating of 3.2 stars from 1,687 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, many options and cheap flight. OneTravel ranks 7th among Discount Travel sites.

service
299
value
71
shipping
38
returns
46
quality
66
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13,792 reviews