OctaLogo

It has been 3 years now since my website went up. It was a horrible experience working through the details of setting up my site with them. After my site was launched I could not get in to the back end of the site to do updates. This was something we had a written agreement on. They did give me access after this discussion. But in 3 years I got NO TRACTION from my site whatsoever. They kept asking for more money to add that tags and key words to push it out. I figured $600 should have been enough to get some traction but I was sadly mistaken. Now the site is down because the domain fee was not paid. They want $250 for one year up to $899 for 5, and $999 for lifetime. I think I will pass. I never even got an email to let me know it was about to expire. They did send a text a week ago with a "Hello, how are you today" heading. I didn't answer. I was already fed up with them.

Total Scam, Massive Fraud, Big Time CONS

This company uses Big Time CON tactics to defraud it's customers, it will charge your credit card when they don't have your approval, they will say one thing and then come back time and time again asking for more money. Every few months your website will be taken off line and there will be many creative fraudulent reasons as to why you owe them more money before they bring it back on line. All the phone #'s of employees are text to talk, because they are out of the country.
If you want to wait months to possibly get what you paid for, be asked many times for additional money even prior to getting what you already paid for and then continually go thru that same thing every couple months after the fact, then do business with these CONS, if not, run the other way! I can't tell you in words what criminals these guys are.
It's important people post there reviews on this company, they need to be put out of business.

Octalogo was eager to receive our money, but slow to create and produce. Once the website was viewable, we realized it was built on a non-user friendly platform. We had requested it be built on WordPress. It was not. At that point they would not redesign. Since we've taken possession of the website and published it, we've had error code after error code. Our hosting company tells us there is a problem with the coding of the site. Octalogo continues to tell us it's the hosting company. (I have another site hosted at the same hosting company with not problems over a 12 year period). Every time I asked Octalogo to help or assist, they charge $149.00 service fee. Here's my advice. RUN! Run as fast as you can. Find some other company to design your website. You will regret using Octalogo---that's a guarantee.

I can not believe I fell for this but I got quoted $3000 for the initial work then half way through I was told I was misquoted and it would be $7000. After all said and done, i got taken for over $20,000 and am left with a garbage website and even worse? I was threatened by many of them and told in order to not have my website shut down, I had to allow my work to stay on their servers and now I lost everything. They will not respond to your calls or mails and blackmail you so stay away. We all need to find who did this and sue them collectively and make them pay. Jerry Miller, ALLY shaw, ( ALL FAKE NAMES) are horrible people and will suffer with horrible Karma for this. I can back all this up with proof and we really should hire a lawyer to sue and shut them down. We will never get our money back as we know its a total scam now but they need to be stopped!

OctaLogo / Eminent Design will provide "some" legitimate services (logo, website) to get your credit card information. Then, they will start the fraudulent charges. If you don't dispute the first charge, then banks are less willing to dispute the second charge. In my case, they provided a logo, which was legitimate and I was happy with. Then the provided a website. The website never functioned, ever. I finally gave up and canceled, moved my internet hosting, got a new website from others, etc. Then OctaLogo / Eminent Design charged another $420 without notice and without any authorization. I am disputing with my bank, but I doubt the bank will help. I have had to change my credit card to prevent another fraudulent charge.

I wish I had read the reviews before dealing with Octologo. This has been the worst experience for my church. We were happy with the logo that they designed but they have scammed us out of additional money for a trademark approval that they claimed they could obtain for us. This has been going on for a year. I'm speaking with an attorney now regarding legal action against this company. How hard is it to deliver what you ask customers to pay for? This company is very unethical. Very disappointed with Octologo.