NumberBarn

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California
5 reviews
2 helpful votes
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NUMBER BARN...DO NOT USE
December 11, 2024

Number Barn is a company that offers false promises. I had a number I wanted to park for a short while. I followed Number Barn's precise instructions.
Now I am being asked for the second time to assist with the process.
I assisted Number Barn originally in porting away my number.
My porting in process was Rejected.
So why have them.
Buyer be very cautious about using them.
Because they will fail!

Date of experience: December 4, 2024
Brian M. NumberBarn Rep
3 months ago

Hi Linda, I'm so sorry for the difficult experience porting your number. It looks like a member or our team was able to help you port your number successfully. Thank you for your patience and cooperation!

New Jersey
1 review
0 helpful votes
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The service isnt all that cheap considering you can get a legit plan from places like us mobile for 6 to 10 dollars a month unless u don't need forwarding. Also the customer service is email only and takes days for a reply there are better options

Date of experience: April 9, 2024
Brian M. NumberBarn Rep
11 months ago

Hi, it was a pleasure to work with you to get your number ported to your new mobile phone service provider. I'm glad we were able to get this resolved. There are a couple of things I want to highlight from this experience.

First of all, because our numbers are classified as wireline, porting to a wireless carrier can take anywhere from 3-10 days. In your case, from the time we received your porting request, it took about 36 hours for the port to complete.

Second, in the case of port outs there is nothing NumberBarn as the losing carrier can do to expedite the port and there's nothing we can do to "release" the number, regardless of what your new carrier will tell you. The responsibility of expediting a port request falls completely on the gaining carrier when they submit the port. But keep in mind that there may be a significant cost associated with expediting.

Oklahoma
1 review
0 helpful votes
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Found a great # and bought it. I had a lot of questions about porting over to a new Cell Company. They answered all my silly questions. After I signed up with my Cell company and had trouble getting them to post the "wire" line over customer support at Number Barn helped so much.

I am thankful I bought from them and not from another company. NB seems to want to earn you business. They have from me for sure.

NumberBarn attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Brian M. NumberBarn Rep
over a year old

Thank you for your review, Robert! We certainly do want to earn your business and are so glad that we also earned a wonderful review from you!

Delaware
1 review
0 helpful votes
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Great Company!
February 5, 2023

I haven't been with Numberbarn very long, but so far so good. I think it's great you can park a number for as long as you like for future use without having to get an expensive cell provider just to keep that number. Customer response has been quick. They display all customer FAQ quite well on their website. I only ported one number out so far and it went fast and smooth. I see what they mean by a port request expiring after a few days. I had an issue with T-mobile having trouble with a port expiring before the port can go through. You do need to ask for extra days on the port sometimes because the automated system will kick it out. I don't think most customers give this company a chance and understand the porting process can be different in every situation. I hope Numberbarn is around a long time.

Date of experience: February 5, 2023
Brian M. NumberBarn Rep
over a year old

Thank you for the wonderful review, Rob. He plan to be around for a long time and sure hope you'll remain a customer for a long time!

Idaho
1 review
2 helpful votes
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Terrible Experience all around.
January 27, 2023

I paid for a Vanity phone number for my new business I am starting. My wireless phone company has been trying to port the phone number to their system but have been unsuccessful for over a week and a half. They told me it was Number Barn's fault at which point I reached out. The owner of Number Barn was nice enough to call me and stay on hold with my phone company which took almost two hours to get it sorted out. Great service! Thanks Guys

Date of experience: January 27, 2023
Brian M. NumberBarn Rep
over a year old

Hey Chad, it was a pleasure to work with you to get this issue resolved and get your number ported. We definitely learned a lot through this experience and are working to improve as a result.

Canada
1 review
1 helpful vote
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Doesn't work
October 7, 2023

Stay away from number barn if you want to park your number for a few months. They say you will get all your texts on the app but this is not true. I received 3 texts over 6 months. They could not find the problem. Would not refund me any of my money. When I needed to port out the number to a new provider it was very difficult and took over a month. When a number is parked it is considered a land line and mobile providers do not like this. Their app does not work properly. Avoid them.

Date of experience: October 7, 2023
Brian M. NumberBarn Rep
over a year old

Hi Lisa, Thank you for sharing your experience. A member of our team would love to reach out to you and see if we can help further but we're having trouble finding you in our system. We've asked for more information. Also, feel free to contact support and put it to "Attention Jeremy" and our head of support will help.

Georgia
3 reviews
7 helpful votes
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Not Worth The Trouble. Lackadaisical Customer Service.

The ordering process is clumsy and somewhat defective. If there is a problem with creating your account, you won't be notified. If there is a problem with your order you won't be notified. Presumably, you could go for days before figuring out (on your own) that your order won't be fulfilled. Such occured in my case.

For those lucky enough to acquire per their order, great. But I would bet a bunch of folks don't get what they were after. And one more point... if they screw up (which in my case they did), they won't apologize, they won't try to fix the issue. Heck, they won't even offer. Hence my use of the word "Lackadaisical" above. They just don't seem to care. I find this to be true of a number of California companies I've dealt with recently.

So if vanity is your thing and worth the ridiculous hassle, go for it. Myself, there are other more important fish to fry. This company gets the boot, in my opinion.

Date of experience: January 31, 2024
Brian M. NumberBarn Rep
over a year old

Hi BJ, I think that I have located your ticket in our system and will attempt to reach out to you to see if there's anything we can do to help. It appears that your order may have been delayed due to our security procedures. If that is the case, we are working to make this better and apologize that you were impacted negatively by this.

Brazil
1 review
0 helpful votes
Follow RODRIGO C.
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Great service from NumberBarn. Rates are cheap to park your number. SMS still works for the same price. I had issues with SMS though but their support was incredible and fixed the problem. Will use it everytime I~m out of the country. Thx!

Date of experience: December 14, 2023
Brian M. NumberBarn Rep
over a year old

Hi Rodrigo, thank you for the awesome shout-out. It was our pleasure to serve you and we're always here for you whenever you need us!

Maryland
1 review
0 helpful votes
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They secured two very appropriate local numbers for our mobile phones at a reasonable price. Took a few days to secure them, but once we had them, the porting took less than 48 hours to two diferent MVNOs. Had a snag with one of them, but NumberBarn was very quick to provide the needed information and help. Great service that I never knew existed. Thank you!

Date of experience: February 16, 2024
Brian M. NumberBarn Rep
over a year old

Hey Jack, thanks for a great review! We're happy to hear that you found two great numbers and ultimately ported them fairly quickly.

Alabama
1 review
0 helpful votes
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Great customer service if you experience any issues porting out a number. They were with me every step of the way with the carrier I was using that was experiencing major issues. Justin did a great job and was exceptional with communication.

Date of experience: May 5, 2023
Brian M. NumberBarn Rep
over a year old

Hi Brooke, we're so glad we could help you port your number. Thank you for the wonderful review!

Overview

NumberBarn has a rating of 3.3 stars from 83 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NumberBarn most frequently mention customer service and cell phone. NumberBarn ranks 3rd among Call Forwarding sites.

service
36
value
36
shipping
7
returns
8
quality
29
This company responds to reviews on average within 12 days