MyHeritage

Overview

MyHeritage has a rating of 4.2 stars from 4,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 3 days
+69
Sponsored message from MyHeritage
Discover your family story with a 14day FREE trial
Learn More
How would you rate MyHeritage?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Deborah G. H.
Unfollow Deborah G. H.
Send Message
Share Review
Report Review

Shoveling up more roots
March 7, 2025

Many times I have been over my family genealogy. Just when the tree is finished a new root pops up. I guess the tree is never going to stop growing. I could not tend my forest without My Heritage. I am an arborist sometimes. I find an inconsistent root that needs moving. More times than not, new shoots are discovered by the Heritage genealogists some where in the news, or in an archive. I wish someday I could figure out how to make the tree branches look pretty with a leaf here or there and still be readable.

Date of experience: March 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

New photo dating
March 9, 2025

I just discovered the photo dating feature, so I tried it out. At first I thought the date was off, but I went back and matched known birth/death/marriage dates, and the estimated date of the photo is better than my estimated date. I'm going to try it on un-named photos to see if it can help me identify the individuals. What a GREAT FEATURE! I also tried your AI application on a brick wall, but that didn't work well.

Date of experience: March 9, 2025
Australia
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Highest security of details than the others
February 14, 2025

I am amember of several DNA research sites and find that myheritage.com is the sest of all. I don't have to worry about my details being sold and am not pressured to take health surveys likethe others. My Heritage is the most helpful in my research and has many helpful extra tools over the other sites. I am 100% satisfied with myheritage.com and use and store all of my research on the my heritage site.

Date of experience: February 14, 2025
New Zealand
1 review
0 helpful votes
Follow Ian M.
Unfollow Ian M.
Send Message
Share Review
Report Review

Mr
February 18, 2025

I found it a bit hard to get my head around the workings of this program at first. However, after a few mistakes here and there it all came good. Very exciting in fact.

Date of experience: February 18, 2025
Missouri
1 review
0 helpful votes
Follow Gerrit V.
Unfollow Gerrit V.
Send Message
Share Review
Report Review

Many sources of information
February 13, 2025

The many sources of historical records make researching my family's ancestry so much easier and enjoyable. I am currently approaching 2700 relatives spanning 8 generations, many interesting facts have come to light.

Date of experience: February 10, 2025
New Zealand
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Send Message
Share Review
Report Review

Waiting.
February 13, 2025

Still waiting for test results before I rush into print. Keen to start, but am overwhelmed by advice and clues etc about people who are really the ancestors of a woman somewhat distant from me by marriage to a younger member of my family. Interesting yes, but not right now. And my husband's known ancestors keep flooding in also. We've got all that already. Right now I want details about my own immediate ancestors who are somewhat elusive at times. Thank you for the amazing work you do though.

PS I cannot change the date below. It is 11 Feb here in New Zealand right now. Half gone already.

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Send Message
Share Review
Report Review

Live history
February 13, 2025

Has been enlighten to find so much about relatives and the history attached to them, use all the resources from My heritage as it can only improve your understanding of your family tree,have found unknown cousins and are now in regular contact

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
Follow Garth S.
Unfollow Garth S.
Send Message
Share Review
Report Review

Looking back, GREAT experience.
February 13, 2025

Overall, Going back into my history has been an awesome experience. Hasn't been easy to tie up loose ends on some occasions. Happily, with the help with hints etc and another site the transition has been very rewarding. The only downside is the price of renewing subscriptions when you know "the end is nigh" and there isn't much more I can add.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
Follow Alb R.
Unfollow Alb R.
Send Message
Share Review
Report Review

Value for money?
February 13, 2025

The cost of full membership, about £230.00 per year, is maybe 50% more than I am prepared to pay.
If I was using it 3 or 4 times a week doing good sessions, then maybe it could represent decent value.
Unfortunately, I might use My Heritage once a week, probably only 2 or 3 times a month, which is my fault, but I do not have the time to put the input in to the system, due to my time being taken up by my grandchildren duties.
For someone who can devote their spare time researching information, and thus finding results, it probably is good value, but for me, I am only a part time player and therefore cannot get anywhere near value for money, unfortunately.

Date of experience: February 10, 2025
Minnesota
1 review
0 helpful votes
Follow Jon W.
Unfollow Jon W.
Send Message
Share Review
Report Review

Learning
February 13, 2025
Updated review

It's interesting to find who you are related to, it does go off on branches that I really AM NOT INTERESTED but overall, I enjoy it very much, its learning experience, fact checker is good at questioning people, dates, places.

Date of experience: February 13, 2025

Family tree!
November 22, 2024
Previous review

The more I use it the more I like it, it goes out further than I would like but than it's a tree

Date of experience: November 12, 2024