What I ordered And what was sent looked nothing alike before the order went out I messed the company for a picture they were awful I told them to cancel the order as it hasn't gone out I was told to email to cancel the order which I did and 22 mins later I get a msg telling me the orders gone out and they can't do anything about it never buying from th again and will not recommend this unprofessional company to anyone. You can see from the pictures the quality of the flowers that were sent were not worth the money.
Worst app. First of all they didn't delivered order on said time and secondly they haven't refunded me since 50 days.Google shows such website at top. It was my mistake that I didn't read review.
Customer care person has no power in their hands. They will say one thing today and next thing tomorrow. My refund was approved on call but sent me no mail. At the end they even told me they will give me credits. But in the end they just said we have delivered so we can refund or redeliver
Ordered flowers and chocolates to be delivered for a special occasion three day in advance but they did not deliver the order in time.
No one informed me of the delay. Very poor customer service
Stay away from this florist.
Had ordered coffee chocochip cake with a message to my mother,these guys delivered a wrong product that too with a no message.such an embarrassment who want to celebrate events of their loved ones.Do not bother to even try.best part if you try and complain they ignore it.See attached images
This is so pathetic from My flower tree,they replaced my valentine's order Roses and Ferrero rocher choclate gift with 10 dried red roses,which is not worth 50 rs,while I paid 1650 rs for my order.I will definitely lodge my complaint on social media and Consumer court
Ordered flowers for a friend's birthday in Pondicherry. Flowers were not delivered on the birthday day. Called them, they said there had been an accident, and they would deliver by 3 pm the following day. They failed to deliver. They said they would deliver the next day. Failed to deliver. Asked for a refund, they said that they could only give a credit note which can be used for future orders from them. So...no flowers, no refund. Useless. DON'T buy or do any business with this company, you will only be wasting your money.
Horrible service! I stopped ordering from them long back. My cousin wasn't aware and ordered from them by mistake and order delivery was not completed on Feb 14th. It already passed occasion date and order still not received.
Delivery associates constantly lying that they are unable to reach on phone number which is not possible as she received several other packages everyday. Horrible service! I would recommend them at all! 0/5 star would be my feedback!
I've ordered double bunch of roses (36 pcs) and gift card. Only 16 flowers delivered, packed in old newspaper! (at least they use fresh one I could read some news) and withouth the gift card. When I complained, they promised to transfer half the amount to my MTF wallet account, but after three months they still haven't done so. Below picture of flowers after 2 days...
I don't recomend this shop at all.
I felt the site is having too many bugs, I ordered two lamps with 4 images for each lamp, somehow their site might have considered just 4 images which seems a bug to me because at the time of selecting I uploaded 8 different images, 4 for each lamp. But they took more than a month to listen and ignore my complaints giving rubbish comments and closing the complaint everytime. Even LED of the cushion i ordered is not working but they don't hear you out for complaints they just deliver rubbish cheap stuff that too in past order they even did not even wrap and it was a gift to someone which made me felt embarrassed. That time i raised complaint but they ask for image for this which we can't showcase and complaint got closed as usual without even asking customer for approval for their resolution. Worst experience ever. Would not let anyone around me to be part of their rubbish service.
WORST WEBSITE EVER. And believe me, I have come across many a shady websites before but this one is something else. I had ordered for next day delivery for my loved one a beautiful birthday gift... it was in so bad condition.When I went to customer care, it was busy. When I tried their customer support chat, it was another nightmare.
They are cheating people left right and center. I have even considered in taking a legal way to shut down this company for good. MFT IS FRAUD
Answer: Yes, I have ordered Rakhi Set on 21st july, which was scheduled to deliver on 27th July, instead it is delivered on 10th August, moreover the rakhi set which I got was not the one which I ordered. Below are the photos I have already raised the concern to chat portal, but no one responded on that.
Answer: Very poor customer service. I tried more than 100 times in 2days but not a single response received
Answer: Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery 625484 and 628713 in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it 7011580948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google
Answer: Found Online after searching on google. I won't recommend it further
MyFlowerTree has a rating of 2.8 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlowerTree most frequently mention customer care, day delivery and worst experience. MyFlowerTree ranks 4th among Flower Delivery sites.