How would you rate MyFitnessPal?
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Kentucky
1 review
2 helpful votes
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Don't Purchase
June 20, 2022

This app worked great until last update about a month ago. Now it does not sync to Health App. So your exercise doesn't get logged. I've asked for updates & resolution over the last month. I get a responded from Hudson at MyFitnessPal that they are "Working on it". A month is plenty of time to fix. They might need new developers, the new app sucks.

Date of experience: June 20, 2022
Michigan
1 review
2 helpful votes
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Not Paying for that!
October 3, 2022

$20 a month for logging food! That's a money grab! I'm leaving that app! DELETE! It used to be helpful for so many people, now they just want your money. $5 a month maybe reasonable but $20 is way too much. Disney+ is less than $10 and you can watch movies.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Premium membership
September 22, 2023

I accidentally typo'ed my email so had to cancel and re subscribe. In doing so because of the one month free it wouldn't allow me to purchase premium a second time but just keep sending back it's been purchased and have to wait the 30 day trial.I need the premium and don't care about a month free but because of it I can't use this app for 30 days. Seems ridiculous!

Date of experience: September 22, 2023
Tennessee
1 review
1 helpful vote
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No thanks
April 3, 2023

I used to love MyFitnessPal. It was one of the best apps for weight loss, diet monitoring, health tracking,etc. Not anymore. Now they charge as much as my gym does for a food diary? Can't access anything from before. Nothing as it was before, and to pay to be disappointed …Nah, I'm good. You can keep all that. I guess they aren't aware that there are several free alternatives out there. Bye mfp!

Date of experience: April 3, 2023
Michigan
1 review
2 helpful votes
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Can't believe they want $20 a month or $240 a year! I have been using this app for close to 10 years. There will be something with a quarter of the ads and cheaper. Francisco Partners got greedy and now they are losing customers. I get making it profitable but try not to overpay next time and then ask your customers to overpay to make up for your mistake! Under Armor should have never sold it!

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
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The app developers and site moderators have your personal information, payment, phone number, intimate information about your body. They use this information to sexually harass women. Be careful of someone named Steven. Do not download this app onto your phone, he tracked me with my private information.

Date of experience: August 21, 2022
New Jersey
1 review
0 helpful votes
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Using MyFitnessPal has been essential and great in tracking my calories and exercise. The app offers access to a wide variety of search results with exact macros and details regarding the food. The app runs very smooth, and even gives you educated estimates of weight gain/loss based on the amounts you track. Overall great experience using the app.

Date of experience: June 8, 2021
Ohio
1 review
0 helpful votes
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Disappointed
January 9, 2023

I have used the Myfitnesspal app for several years. I took a short break from using it. When I returned, I can't use the barcode to enter foods unless I upgrade to a premium paid service. The upgrades in the app makes the screen too busy and difficult to navigate. I deleted this app today and downloaded a new fitness app with a free bar code that is much easier to navigate.

Date of experience: January 9, 2023
Texas
1 review
4 helpful votes
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I have had My Fitness Pal app and used it for over 10 years now. I have always been very pleased with the app until today! Up until today we were able to scan labels on food and it would auto load into you meal log for the day. TODAY, they changed it so that you now have to pay for premium to be able to scan. I am so angry! 10 years you could scan barcodes for free. Now, they charge you. Boo! Switch it back to being free. I am thinking about dropping the app completely since they pulled this trick. Not good!

Date of experience: October 2, 2022
Texas
2 reviews
0 helpful votes
Follow Eunice F.
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The myfitness app I have no problem with. It works fine for me. I rated them 2 stars because when you have a problem with subscriptions or any non-app question, there is absolutely no where or way to find a person at Myfitness to talk to. Most everything gets pushed off to Apple, but they cannot answer some questions. When I asked the representative at Apple how I contact Myfitness, they had no idea, no phone number, no email. I've checked Google for a contact and find nothing on a phone number or email. If anyone out there has found a way to actually talk to a live person, I would love to know how you did it. Most businesses of any kind using an app, provide a "contact" or "customer support" or some way of actually speaking or communicating with the "business" itself.

Date of experience: October 5, 2023

Overview

MyFitnessPal has a rating of 2.7 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. MyFitnessPal ranks 14th among Nutrition sites.

service
13
value
13
shipping
4
returns
4
quality
11