MicCostumes has a rating of 3 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MicCostumes most frequently mention customer service and high quality. MicCostumes ranks 2nd among Cosplay sites.
Ordered from them a few times now (both from Amazon and from their direct website), customer service was helpful and quick and shipping was always on time or even faster than expected. Quality varies depending on the item, but its what I expect from a mass cosplay site.
I placed an order beginning of December. I got a text asking if the cardholder is verified I replied by the next morning. They text me a month later when I'm suppose to have the delivery already saying they cancelled my order and I will get a refund due to no response. Complete BS and I will be reporting the business if I never get my money back.
I consistently buy from here and the only problem I have is the sizing. I am on the petite side and the small clothes are always too big for me, but since I sew it is no big deal. I usually have to take in the waist and shorten the cosplay if it is a bodysuit, but the quality always impresses me and the prices are much better than other sites for a much better quality costume. (pictured is the latest cosplay that I have gotten from them)
I purchased a morticia Addams costume and when it asked for shipping it said £4.99 express so I purchased it to only see now in my confirmation email it's cost me £68.95 altogether and cost me £35 odd for shipping which is more than the dress itself. Now they won't give me a refund and I've had to contact the bank.
The outfits are cute but do not waste your money. I bought a cosplay and after trying on only the pants it was way too big so I put everything back. You have to email them and request a refund then pay shipping to send it back to them. They received the outfit back and sent me a photo of a small bag (one of the items) with a tiny hole it in as well as a photo of one piece of cat fur that was on the pants. Like seriously? Wipe the dang fur off. I obviously didn't put a hole in anything since the pants were the only thing I tried on. They didn't want to refund me and also TRIED TAKING MORE MONEY OUT OF MY ACCOUNT! They are literally insane. I'm disputing the whole thing with my bank. Just don't waste your time.
Just as title suggests. They told us they had an item, we paid upwards of £70 for the costume (on a time limit as we have an event to go to). Then after a week they emailed and told us they didn't have the outfit. A week. By this point we couldn't order a new outfit and the event was ruined, they are yet to refund us and have ignored or emails. Might have to inform our bank to sort this. In short please don't buy from these people! They are awful, and just want your money.
Paid 20$ for fast shipping and it's coming at the same time the free shipping would have. As soon as I asked for my money back they ghosted. Cheap, but definitely untrustworthy.
The quality is poor. I ordered months ago two costumes and they didn't meet the delivery deadline. I had to tell them if they didn't sent me the items, I cancel the order. Then, they sent me the costumes. And I had to pay for taxes (fast delivery) even so I payed for the shipping. One of the costumes had stains! I am very upset with them
Requested a return and made me pay for the shipping label. Then never got a refund and they won't email back. DONT ORDER FROM HERE
I bought 2 cosplay, 2 M size, one is perfect and the other one is like a xl, they dont wanna fix their size table, I have to pay to fix this cosplay now, horrible service!
Ordered chrollo Lucifer and the company kept telling me that they would have it before Halloween and they would let me know if it be delayed again. They never did and I had to email them for them to say it won't come October and that it got pushed again late October. STAY AWAY from this company
This place is a scam and appears to only ship out a handful of their orders while ripping off everyone else based on the reviews I'm reading. My order never shipped, has no tracking info, and basically doesn't even exist. After several weeks of no updates and being far past the window I contacted them only to have my email "bounce". The "contact us" info that THEY provided doesn't even work. My email was immediately returned to me stating that their inbox is full. I haven't had any luck in contacting them and am not optimistic in hearing back from them any time soon.
Ordered according to size chart and waist measurements it was totally off way to small then to return need to shop back to china but they said it was expensive but would give a 20 % discount on next order Really! Avoid this company at all costs they should have their site taken down another china company ripping us off
Purchased 2 cosplays for my younger sibling, around 110.97$, and they proceed to charge me 332.91$ instead. NOT happy and am asking for a refund ASAP.
My costume came too big and the bow fell off the back while trying it on. They said they don't accept broken costumes back. It was their sewing error! Now they are asking for me to send pictures of it for them to see it etc, but honestly I'm done.
I have to pay the shipping price so it won't be worth it to return just one costume by that point.
I ordered the mitsuri swimsuit on the big sales and it came in like 2 weeks, the quality is really good and i would recomend taking a one size bigger product (i always do this when i order my other cosplays from Asia) BUT like 2 weeks later an unknown payment(?) Hapend from the card that i used to buy the product and it took 100€! THATS ALOT. Im still trying to figure everything out but im pretty sure its the couse of this website.
I ordered from this company mid-last month in order to get a cosplay for an upcoming convention I'm going to.
Well, it's been 2 weeks since my package was marked as delivered, and I still haven't actually received anything.
I've been trying to get into contact with them *many* times since then, but all of my emails have just gone completely unanswered.
If you're considering MicCostumes, please save yourself the trouble and go with another store.
The costumes available are great. May need some minor touch up after a few uses (zippers, buttons, etc). The wigs do not come pre styled, but are well made. I order a majority of my costumes from them because they're reliable. The prices are a little high for Spirit Halloween quality items, but it is a website that specializes in cosplay, so it's to be expected.
Me and my cousin bought from here and she received her costume, not the best quality and doesn't fit right, but I haven't received mine yet. After buying from this company within 36 hours both the card I used on the site and the card my cousin used got hacked. So beware this site is a big scam and red flag it's not worth the risks.
We have a kind of tradition with my friends. Once in a month we gather together and wear costumes, which mean some characters from your favorite anime movies/series/crtoons. I found this website and thought that my costumes would be the best and actually it was like that. My friends asked me where did I buy them, while I answered them that I would never reveal this secret. This company helped me to be the best on these parties and I liked it a lot. There is a huge assortment of costumes from various movies, anime/comics and so on so forth. This is my favorite company ever.
Answer: This company is awful. Used the size guides provided and chose what, in theory, was the perfect size. It wasn't. It was way too small. In two different areas. One was a halterneck strap that was probably like 5/6 inches too small, the other is the bust/design at the front that should cover the bust. Even on someone who is THREE sizes smaller than me most of the time the halterneck is way too small. And the company expects me to either pay a fortune to send it back, or pay out of my own pocket to have a dressmaker put in a new halterneck strap. They've totally ignored the fact that the bust and design of the front of the dress is too small. They just expect me to not wear a bra or "a chest sticker" or have any support or cover at all. It's a thin dress and it'll be a costume party WITH KIDS AND ELDERLY RELATIVES ETC. They're also SO RUDE and don't listen at all. Avoid them!
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