Mano Mano

This company is very bad no manager or…
This company is very bad no manager or supervisor to talk and also delivery is from somewhere no body knows and when they deliver parasol they leave the parasol in the drive.
I Never ever ever back and buy from this mish mash company.
Extremely un professional.
RATING FOR THIS COMAPNY IS ZERO

I bought a shower pump from manomano a year ago. It leaked after 12 months - however trying to sort things out with Manomano proved impossible- you cannot speak to a person and their company is in France - they eventually offered me 10£ compensation after 2 months - be careful

Poor quality and poor customer service.
I have had this pergola for less than one year all the corner brackets that support the main frame has rusted and snapped. I have emailed and asked for new brackets told no as it's older than the 6 month warranty then when I asked if I valued buy them I was told no. In other words you need to buy a new one. I don't think something that's costs so much money should only last one summer.

Do not purchase anything from manomano especially if the seller is GALANO. This company has the worst service. Once you purchase the item, they don't care about customer service or making things right for the customer. My item arrived late, and for the last 3 weeks I have been told that I have to arrange delivery myself. They know very well when you buy a heavy furniture it's difficult to arrange delivery. The terms and conditions for return are also not easily found on their website, to distract you from this. I have had no choice but to keep this item; but please bear in mind the items sold in manomano are also sold by Debenhams, wayfair, B&Q and many other stores. Do not waste your money or time on this company who only knows to take your money.

As always, the lovely picture of the small cabinet I wanted was excellent. As was the swift delivery three days later. Fair price at c£70.
Unfortunately the product was a complete disaster and now sits waiting for my dustbin man to arrive tomorrow and take it to the tip. After 4 hours slowly putting this awful product only took me 30 seconds to get my axe from the garage and take out my frustration and smash it all to small pieces.
The instructions were OK but there was no guidance of how to put it all together.
Not to worry ManoMano is an easy name to remember and never use again. My warning:
Beware of pretty pictures!
Ive now decided to hang up my 'DIY" kit for good - at least I'll then know what I'm buying.
ManoMano? NO NO NO NO NO NO NO!

First time using mano mano placed my order next day thought i would track it only to find refund pending due to no stock even though it stated there was stock no email to let me know! Contacted customer services they were no help whatsoever

I purchased some lamp bases from Mano Mano as I sell lampshades and wanted something reasonable to display them. The prices were amazing (unbelievable actually) and I purchased 7 at a total cost of £32 plus delivery. I wasnt expecting much but the lampbases were well beyond my expectation (would have given 5 stars for these). They were sturdy, much larger than I anticipated (but that was good news as I could display my large shades) and I was very happy to order more.

However, upon logging back into the website the items are now 10 times the cost of the original! A base that I paid £3.99 for is now £34.99. There is probably a bit of small print somewhere regarding introductory prices but I failed to find it. Such a shame as I thought I had solved a big problem.

I bought the shed and I want to return...they tald me i will be charge £30 and they book the date to come courier to collect I was waiting all day at home and no one came...i'm really satisfied with this company

1. Bought a AlwaysH LED Digital Alarm Clock Red Number Display from ManoMano for £18.79.

2. After complaining and also writing a negative review on both Trustpilot &ManoMano's website; "that neither the plug nor the voltage is compatible for use in the UK", I was informed that a refund will be made.

3. Hence, it was shocking to discover that;
*** The product is nevertheless still being sold on ManoMano's "UK" website!
*** The product that two weeks ago was sold for £18.79, is now being soldfor £38.79 by ManoMano, and ManoMano claiming that this is a 45%discounted price!
*** When publishing my review on ManoMano's own site, ManoMano deleted the part pertaining to the "voltage" issue!

(Order number M************)

I ordered my freezer on 17/2/2023 and when delivered on 24/2/23 I found on unpacking that although the packing was perfect the freezer was damaged I used the App to report the damage to the freezer and reject the freezer requesting a replacement. They informed me that it would take a month to replace the freezer. Two days later I decided I couldn't wait a month for a freezer so I cancelled the replacement and requested a refund. Still waiting for the refund? They sent me an A3 grey plastic bag and told me I could get it scanned in the post office Im assuming its to return the freezer. They did not send instructions on how to get a under counter 90L Freezer into a A3 plastic bag. The freezer is still sitting in my front hall. Could you please collect your freezer and refund my money