On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a solid reputation for product quality and customer satisfaction, as many customers express loyalty and consistently positive experiences with their offerings. The engaging design and shareable content contribute to its popularity, indicating a strong brand presence. However, some customers have voiced concerns regarding language use in communications, suggesting a need for clearer messaging. Overall, while the company excels in delivering enjoyable products that resonate with its audience, addressing communication issues could enhance customer service and further strengthen its reputation.
This summary is generated by AI, based on text from customer reviews
I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.
Great time waster - Not only has this become a Millinial Generation cultural mainstay, but the site has provided hours of un-productive internet activity. Well designed site that keeps you clicking as well as easily shareable content. There is a reason it's so popular.