LocalFlavor

Tried purchasing a deal and had errors- reached out to Local Flavor and had nothing but rudeness come from Michelle. I did not appreciate her attitude, and don't believe she is well suited for a customer facing role. My card had charges on it, yet no voucher ever went to my account. Save yourself the time.

I purchased two restaurant certificates from them, and then the eating establishments closed. They were very unhelpful when the computer did not allow me to use the site credits. Even had a neighbor and friend try to help. You can never get a live person to resolve issues. Stay with Groupon.

I bought a coupon. Merchant refused to honor it even though it wasn't expired. I emailed and asked for a credit of what I spent. Company sent me a link to 33 pages of a consumer protection law but no credit or refund. Said the case was resolved. Don't buy from these scammers.
Update: Michelle in Customer service emailed me that she had called the merchant and told him it was the law that he had to honor the certificate until the expiration date and that he said he would honor it. I went in yesterday and redeemed the certificate but I will not buy from Local Flavor again. I have upgraded my rating to 2 stars. It was a lot of work to get satisfaction.

If you're able to access one of their coupons (you usually can't), they're invariably "sold out". This is bait and switch of the worst kind. Local Flavor has no way to be contacted so I suggest you contact the businesses that advertise in Local Flavor and tell them you will boycott them because they advertise in a scam mailer.

I bought a coupon for a lunch place that I wanted to try. The restaurant was excellent, but this site's IT infrastructure prevented the merchant from honoring the coupon. This scam business actively chooses not to have a dial-in number for questions, and they will avoid your chats when you ask for live service. Fortunately, the restaurant itself accommodated me out of pity. I gave them a giant tip to compensate. You may not be so lucky. Buyer beware, stay far away!

I'm sure many people have got coupons that worked. I purchased one for a popular restaurant in our area and it wound up being good and only 25 miles from my house. I tried to get a refund or exchange it for a local restaurant but could not find a way to do it. Tried calling phone number and its disconnected. I can't even find an email to contact them and from past review sounds like they don't do anything anyway. I am within the 14 day period to get a refund and by the time I figure this out will run out of time. Good luck with your purchase just triple check everything and hope for the best.

Bought a voucher for one of the local restaurant in March, 2020. Pandemic hit and the restaurant was temporarily closed. I called LocalFlavor, asking them to maybe give me credit for the amount because no one was sure when things will get better and voucher may expire.

Fast forward to 2021, things gets better (voucher is expired), I went to restaurant and they refused to take the voucher at Paid value (forget about promotional value)? Called Localflavor and they said, they cant do anything.

So someone has my money but i didn't get the service. Localflavor refused to help at all and only thing they say is, vendor should take the voucher (i thank them for this rubbish response).

Stay way from this scam.

They have no sympathy or care in the world for unique situations. The store closed down within two months of buying the vouchers and they won't let me get my money back. I didn't want anything else and they gave me a credit when i did not ask for it and don't want it. The supervisor michelle is such a liar and so nasty. I Can see this company going down really soon due to that and their "policies." Horrendous!

Restaurant I purchased a voucher for didn't have anything on menu that met my dietary restrictions, but customer service refused to help or credit for another place. Then when the menu updated it was a day passed my voucher expiration (I'm in California where the paid value never expires) and the restaurant wouldn't honor the voucher but local flavor still wouldn't credit me or issue a refund... they are a scam and provide zero customer support and just tell you to pound sand.

Tried 4 times to buy a coupon to the local Dairy Queen. Entered credit card info 4 times and it kept going back asking for payment even though I got the check mark for payment. Hope I don't get charged 4 times. Will call credit card company. Tried their customer service LIVE SUPPORT. Waited 15 minutes NO RESPONSE. These people are not legitimate. Even lady at Dairy Queen other customers stated they have had problems. Don't take the chance.