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Life Extension

Overview

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
146
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 9 days
How would you rate Life Extension?
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Georgia
1 review
0 helpful votes
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Keep up the Great work!
June 19, 2025

I have been a L E customer for many years (approx 20). Three primary reasons along with many are (1) Superb Quality Products (2) Great Customer Service (3) Great Prices. I will continue being a healthy and life long customer. Thanks Guys.
Hollis

Date of experience: June 9, 2025
Virginia
1 review
0 helpful votes
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Wonderful company to purchase vitamins from
July 4, 2025

I've been ordering from Life Extensions for 4 years now. Every product I purchase has helped me with my overall health. Life extension has Great products, a huge variety to choose from and they deliver to you quickly! :)

Date of experience: June 24, 2025
Germany
1 review
0 helpful votes
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Life Extension's site is easy to search and find products for specific health needs. All the information I need to make a decision such as product ingredients and use of the product is there.

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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I trust potency and purity
May 27, 2025

I came back to life extension because of the bad supplements being sold on the popular sites. Independent assays of potency and purity of these online sellers supplements leave me highly suspect. Someone prints up a label and fills these suspect supplements in their basement?

Date of experience: May 17, 2025
Tennessee
1 review
0 helpful votes
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Great company and outstanding products
May 13, 2025

Never been disappointed with any of the products I've ordered and I get them within 3-5 days as they say, very trustworthy company and I love all my vitamins and herbs. Please don't change! Thank you Life Extension for all your wonderful products. I

Date of experience: May 3, 2025
Florida
1 review
0 helpful votes
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Ease of ordering
July 1, 2025

Offing was easy because of all the magazines Life Extension sends. Plus, fast delivery. Thank You. Walter

Date of experience: June 21, 2025
Washington
1 review
0 helpful votes
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All of my life extension vitamins got overheated and now I am afraid to take them. So much money wasted

Date of experience: June 21, 2025
Pamela V. Life Extension Rep
4 days ago

We’re sorry to hear about your concerns with taking the products. Life Extension's Quality Assurance and Quality Control team conducted a study where some of our more heat-sensitive ingredients were exposed to direct sunlight over an eight-week period. Products were tested every two weeks for potency, oxidation, and rancidity. Other than minor changes in appearance, the quality and potency remained stable throughout the study. Based on these results, it is highly unlikely that heat exposure during shipping or delivery would compromise the integrity of the products. As a reminder, our wellness specialists are available to discuss product concerns at 1-800-226-2370.

California
1 review
0 helpful votes
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Consistent good quality
July 1, 2025

My experience with Joanne was super pleasant. I am looking forward to seeking her out in the future.

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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Quick service
June 24, 2025

I found what I was looking for, read reviews, and made my selections. The products arrived very quickly, I was surprised at the fast turn around.

Date of experience: June 14, 2025
Arkansas
1 review
0 helpful votes
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Almost perfect
May 27, 2025

I've ordered multiple times from Life Extension now and am very satisfied with the quality of the products, promptness of delivery, payment options, and the wealth of in general clearly written articles, all of which have references to applicable clinical research - very important. The only thing I can complain about, and it's very minor, is that even though LE has PayPal as an option, and PayPal will provide a vendor with the customer name, shipping address, email, etc. LE makes me fill all that in BEFORE I can click PayPal. I'm always going to check out as guest - I have literally hundreds of accounts across the Internet, the last thing I need is another one to manage. Please make it easier!

Date of experience: May 17, 2025
Florida
1 review
0 helpful votes
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An amazing product
June 10, 2025

I had a great experience getting the suplement to my son. An amazing product. Thanks! I recommend 100%

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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All good
June 17, 2025

Again, all good. I have pretty much ordered the same items over about 5 years as I run low on them. Occasionally I add another one or change details about one. Everything always arrives on time.

Date of experience: May 27, 2025
New York
1 review
0 helpful votes
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Great experience
July 1, 2025

The informative resources further enhance experience as a customer, making it easier to choose the right products for my individual needs.

Date of experience: June 22, 2025
Florida
2 reviews
0 helpful votes
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Order for Bloodwork fast and easy
May 10, 2025

It only took a few days. The report was informative, and with the help of AI, I was able to interpret the results. Now I can go to my doctor and bring with me to discuss. I highly recommend it, especially if you're monitoring something and don't want the added step of going to the doctor.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Easy Peasy
April 30, 2025

After fracturing 2 bones, my ortho provider recommended 2 specific supplements and doses. Life Extension to the rescue. To my relief, a trusted company carried what I needed. A couple of clicks and in a few days, the products were delivered.

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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Great first experience
May 13, 2025

Very easy ordering. Received confirmation right away. A little confusion about why I'd be receiving something in the mail but when I called the rep was very helpful and friendly.

Date of experience: May 3, 2025
New Jersey
1 review
0 helpful votes
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Great products
May 13, 2025

I feel the difference in my health from the super k. The cat mix is great. My older cat stays up playing more.my D3 levels are perfect l have used it for at least a year or more.

Date of experience: May 3, 2025
Missouri
1 review
0 helpful votes
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Exceptional Customer Service
July 2, 2025

I appreciate Life Extension's willingness to respond to customers' needs with professionalism and care.

Date of experience: June 22, 2025
Washington
1 review
0 helpful votes
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Good price on supplement
May 22, 2025

I am trying to find a prostate supplement that works for me. Life Extension's is the 3rd one I've tried. It's too early to tell if it's effective, but the cost of this supplement is reasonable.

Date of experience: May 12, 2025
Washington
1 review
0 helpful votes
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Didn't work
April 29, 2025

My purchase wasn't available where I lived but they never contacted me to let me know nor canceled my order. They did only when I reached out. Really bad communication. I had a specific time window to get the labs done. It's just a bad experience on my end. Nothing against them.

Date of experience: April 19, 2025
Pamela V. Life Extension Rep
2 months ago

We sincerely apologize that you were not contacted regarding your order and have shared this feedback with the appropriate department. Thank you for taking the time to inform us of your experience.