How would you rate Leatherotics?
grey star
grey star
grey star
grey star
grey star
Michigan
0 reviews
2 helpful votes
Follow Clarence G.
Unfollow Clarence G.
Send Message
Share Review
Report Review

Leather clothing was returned for exchange. Merchant acknowledges receipt of the returns and mailing out the exchanges, but refuses to supply tracking information so the lost clothes can be found. Response to e-mails is always they will look into the matter but nothing happens.

Date of experience: April 22, 2014
GB
1 review
0 helpful votes
Follow Toby M.
Unfollow Toby M.
Send Message
Share Review
Report Review

Terrible customer service
January 31, 2023

If you buy from these guys you'd better hope you get lucky. I've ordered several times and it's entirely hit or miss if they send you the correct size. Their garments are mostly mislabeled and sized incorrectly. Don't expect any communication from them after they've got your money. I tried to exchange two of the wrong sized items. One was a sleep sack marked 'Medium' but you needed to be 7ft 6 to fit it! And the other some leather shorts, similar situation re the size label. Total cost over £300, but they're just not interested. They will however reply to bad reviews and go to extreme lengths to have them taken down, so work that one out...

Date of experience: January 31, 2023
India
0 reviews
0 helpful votes
Follow Jisna J.
Unfollow Jisna J.
Send Message
Share Review
Report Review

I have received my jackets on time and the quality of product was excellent. I spend hours to purchase a Jacket and finally I found website to get nice leather goods with high quality and better price.

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
Follow a p.
Unfollow a p.
Send Message
Share Review
Report Review

I have used so far 5 leather corsets in last 3 years and two leather trousers, I have used these a lot and everything looks still as new even after years of wear. Very top quality leather.

Date of experience: September 8, 2022
Netherlands
0 reviews
0 helpful votes
Follow M e.
Unfollow M e.
Send Message
Share Review
Report Review

Bad experiences
November 25, 2016

I ordered a sleeping bag with Leatherotics. It was payed with Paypal and I received it within one week, great! However, there wasn't a zipper on the back as described with the producted. Asked for a RMA and returned the product. The product was however refused by the sender and returned to me. Leatherotics told me they never refused packages, the address was correct, so I don't know why it went wrong. Returned the package for the second time and after 1,5 weeks I did get finally got confirmation it was returned succesfully.

Finally I did receive the right one, two months after the initial order. We agreed per e-mail that I would receive 25% discount for compensation of the double return cost and the 2 months wait. Of course, I never received the discount.

Also the communication was very minimal. No status updates, poor response time and, not keeping their promises

If you order something and it is good the first time, you have probably a good deal. If you expect returns, you can better look for another shop.

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
Follow Sabine w.
Unfollow Sabine w.
Send Message
Share Review
Report Review

I ordered two leather skirts and omg the leather is super soft and the fitting is perfect. I always get lots of compliments :)

Date of experience: July 28, 2023
India
1 review
1 helpful vote
Follow Jasin A.
Unfollow Jasin A.
Send Message
Share Review
Report Review

Very cool skirt!
November 25, 2016

Very cool skirt, sewed high quality, threads do not stick out. Matches the description and photos, there is no smell.

Date of experience: November 25, 2016