Leather clothing was returned for exchange. Merchant acknowledges receipt of the returns and mailing out the exchanges, but refuses to supply tracking information so the lost clothes can be found. Response to e-mails is always they will look into the matter but nothing happens.
If you buy from these guys you'd better hope you get lucky. I've ordered several times and it's entirely hit or miss if they send you the correct size. Their garments are mostly mislabeled and sized incorrectly. Don't expect any communication from them after they've got your money. I tried to exchange two of the wrong sized items. One was a sleep sack marked 'Medium' but you needed to be 7ft 6 to fit it! And the other some leather shorts, similar situation re the size label. Total cost over £300, but they're just not interested. They will however reply to bad reviews and go to extreme lengths to have them taken down, so work that one out...
I have received my jackets on time and the quality of product was excellent. I spend hours to purchase a Jacket and finally I found website to get nice leather goods with high quality and better price.
I have used so far 5 leather corsets in last 3 years and two leather trousers, I have used these a lot and everything looks still as new even after years of wear. Very top quality leather.
I ordered a sleeping bag with Leatherotics. It was payed with Paypal and I received it within one week, great! However, there wasn't a zipper on the back as described with the producted. Asked for a RMA and returned the product. The product was however refused by the sender and returned to me. Leatherotics told me they never refused packages, the address was correct, so I don't know why it went wrong. Returned the package for the second time and after 1,5 weeks I did get finally got confirmation it was returned succesfully.
Finally I did receive the right one, two months after the initial order. We agreed per e-mail that I would receive 25% discount for compensation of the double return cost and the 2 months wait. Of course, I never received the discount.
Also the communication was very minimal. No status updates, poor response time and, not keeping their promises
If you order something and it is good the first time, you have probably a good deal. If you expect returns, you can better look for another shop.
I ordered two leather skirts and omg the leather is super soft and the fitting is perfect. I always get lots of compliments :)
Very cool skirt, sewed high quality, threads do not stick out. Matches the description and photos, there is no smell.