Lamps Plus has a rating of 4.6 stars from 1,147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!
It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return
Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.
Ordering was not a problem. However, the product we received was not like the one pictured. The leaves are at angles that are not attractive at all. I have tried to communicate with Lamps plus, but have not been able to get a response.
Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.
Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.
I've never been disappointed when ordering from you. The lamps are just as expected. Arrived perfectly packed. The glass is beautiful and the wood trim accents, nice.
Fixtures are well packaged, arrived intact, quick order fulfillment. This is our 6th fixture from Lamps Plus. Have shopped in store and online and both experiences have been great.
We are so glad to be your go-to for light fixtures. Thank you!
Great product selection. Dining room lamp purchased overpriced for what was received and quality of materials. Lamp looks great but price should have been $50-$75.00 less
Thank you for providing your feedback, we value your insight.
The lamps I ordered arrived very quickly and were extremely well packed. They srrived in perfect condition. Easy to assemble and look great in my guest bedroom.
Thank you, we appreciate hearing that, great to hear that you found lamps you love with us.
Loved that it got here so quickly and fits--only thing I would have liked better would have been if the color choice could have included soft beige --it is very white and looks good, but my other shades are more muted.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Product pictures go on and on, so you're bound to find what you're looking for. My order came on time and was what was represented. I'm not completely happy with the lamps because it's difficult to change the bulb. That's why I gave only 3 stars. I'm confident Lamps Plus would take a return, but I like the way the lamps look, so...
We're so glad to hear that Anita was able to assist you!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.