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Colorado
1 review
0 helpful votes
Follow Mikel R.
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Inferior Quality - Buyer Beware
October 9, 2023

The quality of materials is inferior. If you want something that will look nice for a period of time, maybe. I ordered training blades that supposedly are good enough for full contact. They are half the weight of training blades I currently use and will not hold up to full contact sparring.

I have practice Iaido for several years now and I know my equipment.

Customer service also refused a refund because they are "not defective'
I will not buy from them again

Date of experience: October 9, 2023
Arizona
4 reviews
35 helpful votes
Follow Lily R.
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These guys/site is amazing! It's generally one of the first sites I visit if I am in the market for a new sword. I've been studying and training in HEMA for years, and I have bought several swords off this site in past few years. They have an excellent collection from many respectable brands and smiths, as well as products like Renaissance Wax which works wonders. Great products, great service, great shipping... I have never had a problem with this site and I highly recommend them.

Date of experience: September 4, 2020
California
3 reviews
6 helpful votes
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Excellent selection and prices, great service. I purchased a previously owned sword from them, which I never do. I inspected it critically when I receved it and would have probably accepted most of the 'defects' if the sword had been sold to me as new, the wear was practically undetectable, and yet they actually up-played the 'defects'. The spearhead was perfect, everything as described or better. Placed order very late sunday night, recieved order before noon wednsday, am already planning my next order!

Date of experience: June 21, 2013
Texas
1 review
0 helpful votes
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Great value, great service.
December 24, 2021
Updated review

Sword just arrived. So much better than I had hoped. Amazing value. Original order was messed up. They followed through and got it fixed in time for Christmas. Thank you!

Date of experience: December 23, 2021

Horrible service
December 20, 2021
Previous review

Ordered a long sword as a Christmas gift weeks in advance and paid extra to have it sharpened. Got an email 5 days before Christmas that they sent my sword to another customer and wouldn't have more until March. This was "the gift" for my daughter who had had a tough year. I responded asking what other products were in stock as a backup. They've ghosted me. Absolutely horrible customer service.

Date of experience: December 20, 2021
New Jersey
4 reviews
0 helpful votes
Follow Steven H.
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Very fast processing of the order and delivery to the pickup point. More than once I buy in this store. Also encountered with the warranty service.

Date of experience: August 1, 2022