I wouldn't use this site again. The material was of poor quality.
Items came with NoraCora labels. One product still outstanding - supposed to be linen blend. I wait in trepidation
The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items.
Never again.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the not fully stitched t-shirt so that we can verify the issue and offer a resolution.
In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.
Upon checking, the last item was delivered successfully. If you wish to return any purchased items, please contact customer service to obtain a return label. Except for final sale items, purchases (excluding swimwear, bikinis, bags & accessories, lingerie, bras, and final sale items) can be returned within 30 days after delivery.
Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.
If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW
Very straightforward online experience and a huge selection.
Your service was excellent but the quality of your goods are average. Your photographer is excellent as he brings out the best in the items you are selling but in actual fact the items are far below what you see. I would say you get what you pay for, nothing more. I hate giving you a not so good review but as communications and delivery go they were very good.
Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!
Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns
Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
On March 16 I ordered some clothes, paid for expedited shipment. Was charged (via PayPal) immediately. Had to get my order in a week. As of April 1, it is still "being processed". Customer service phone is inaccessible. Sent them 2 emails, that were never answered. Highly doubt I'll EVER get my order.
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
I really like a lot of the clothing but the sizes are not consistent. I have one top fits me perfectly and its a XL and another is a XL and its WAY too big. Also the photo shots make the tops seem like they sparkle but you receive them and... not... its not what you see on line... then when you go to return them... i have to pay for shipping but then they offer me a discount where it doesnt make sense foe me to return but u still have to find a new home for these clothes... so its a hasstle. I'm happy/unhappy
I ordered a dress from Just Fashion Now and had to return it. It just wasn't my style. I was disappointed to find out how much the shipping costs, both to receive the dress and to return it. Combined, it cost me about $20. That was an expensive try-on! I did have the option to keep the dress and get back half my money, but it wouldn't be worth it to me if I didn't wear it.
My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.
Would like to look at more items on 1 page instead of flipping through. 10 - 15.
I get WAY too many emails in a day, for this reason I am not ordering anymore.
Product seemed fine although material is thin. Love the styles
Would like to look at more items on 1 page instead of flipping through. 10 - 15
Love that this site has all the cute cloths I could want. Only bad part is I have to wait a month or two before I receive them... but usually worth it. This time, most of my items came within 3 weeks!
Overview
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
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We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Rayleigh, Essex, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sharing your experience with us. We sincerely apologize that the quality of the materials did not meet your expectations. Your feedback is very important to us, and we will pass it on to our quality assurance team for review.
We apologize for any misunderstanding regarding the brand names and the inconvenience caused. As a clarification, the clothing brand may not always match our website name, as some items are marked with the designer's brand and others with the supplier's name. We appreciate your understanding of this matter.
Regarding the outstanding product, we encourage you to contact our customer service center directly at https://www.justfashionnow.com/contact-us and provide your order number. Our team would be happy to check on the status of this item and provide an update. We want to ensure that it reaches you promptly and meet your expectations.
We strive to provide products that meet our customers' satisfaction, and we regret that we fell short in this instance. If there’s anything else we can do to address your concerns, please don’t hesitate to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regards,
Ashley
JUSTFASHIONNOW