JustFashionNow
Questions & Answers
Here’s what buyers have asked with answers from JustFashionNow staff and previous consumers.
209
questions answered
0%
answered within 1 day
Answer:
Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
By Dirk S., over a year old
Question:
Is this company a SCAM? Can someone give me a truthful answer on my order or REFUND me in FULL.
Answer:
I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
By Terry J., over a year old
Answer:
Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
By Mary T., over a year old
Answer:
How can we get this fraudulent company off the internet?
I doubt China cares about the Better Business Bureau.
I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business.
MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
By Wende W., over a year old
Answer:
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
By Justfashion N., over a year old
Answer:
DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
By Nicholette H., over a year old
Answer:
It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered.
The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
By Maurice L., over a year old
Answer:
I am asking for same return address but no reply... did you end up getting a refund?
By Selda Y., over a year old
Answer:
Answer:
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
By Justfashion N., over a year old
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