People don't use Jibjab, they just charged me on my old card from 2018 when I haven't even used Jibjab since 2018. I've just had to report them for fraud. Scam artists.
This company's customer service team is first rate. They responded to my inquiry within hours and resolved my concern immediately. I was very impressed as it is difficult to find companies these days that respond so efficiently and without hesitation.
JibJab offers such creative videos that are so fun to make with the latest songs for your friends and family! You choose their faces, choose a song, then incorporate them with JibJab's high technology! You'll impress everyone you make a JibJab video for! Their customer support is professional and quickly responds!
You won't be sorry and JibJab is worth every penny for their personalized, fun filled videos!
I signed up for JibJab to send one of their videos and loved what they offered, but had forgotten I'd agreed to an ongoing subscription. So when I was billed for another period, I asked to cancel and get a refund. JibJab responded immediately, put through the cancellation and made the refund. I am impressed by their promptness and their professionalism. Thank you, JibJab.
I signed up with JibJab a few years ago. The
Site and cards was a lot of fun. Things change and I stopped using JibJab a couple years ago and forgot that it was on auto renew. Discovered this yesterday and went to contact them this morning. They already had provisions to request a refund online. Within hours I received a email informing me that the refund had been processed and per my request the account was cancelled.
Outstanding customer service. Excellent product.
Putting yourself, friends & family in creative, fun videos is a great way to spread joy and laughter. Choosing from many scenarios & occasions brings a smile to your face! Whether it's a holiday, someone's birthday or a special occasion JibJab's musical videos & eCards are fun ways to personalize a shout out!
I had realized that my subscription had auto renewed. I didn't intend to renew it. Jibjab is fun. So I sent a request for a refund and in less than 5 minutes, they confirmed refund! Great customer service.
JibJab is definitely a fun site to make creative cards. When the time had come that I needed to cancel my subscription they were very responsive in assisting me with this process. Thank you JibJab till we meet again!
Your customer support is really excellent! I wrote a couple of days ago saying that in the coming new year I'm going to be retired, so I'd like for the moment being to unsubscribe. I did not intend to be fully refund as by now my subscription had just been renewed, but I was kindly emailed by Renee, who wrote I'd be fully refunded in the next 3/5 working days.
I can't say but you're really extremely correct! THANK YOU! I'll be probably back in a near future\
EXTREMELY entertaining, customizable videos for all occasions! AND, in addition, SUPERIOR customer service. Jib Jab lives up to their promises, and if there is ever a situation to be resolved, they have real human beings - rather than robots - to assist customers. I am truly impressed with their integrity, and highly recommend them to anyone who wants to put smiles on their loved ones and clients.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.