After January month's box I got hooked! Ought another premium box last month and it arrived today all snacks are really tasty and they change each month so you can never get bored it's definitely a cool way to try my new snacks and I definitely recommend it. Well deserved a 5 star.
I just received my last month of Japan Premium crate after a long wait. It took more than a month of shipping. I have been in contact with Japan Crate customer support. Send them a lot of emails regarding the shipping issue. It took a while when I got a reply on my first email but they are nice and they're tried to fix everything. So my last ever crate was lost in shipping but then they immediately send a replacement crate which it arrived after 3 weeks of nagging them down. Customer support is nice and resolve the issue, so there goes my 5 star. For the crate itself, packaging is excellent, out of lots of monthly crates received, never had any order arrived damaged in any way. Happy with overall quality (you get what you pay for). Still worth the wait.
Crates are really good! Never ordered from them before or subscribed before and regretted it on why not to. Their website was way everything is formatted is informative and knowledgeable. I subscribed for three months so I got my 2 crates now. All of them came without problems and I got to enjoy the snacks with my family. The variety is good! Definitely something to try if anyone is interested!
I received a gift crate from one of my friends and once again I was amazed and 100% satisfied with the variety of snacks. I love Japanese culture and snacks and as someone who has limited ways of experiencing that in my home country, Japan Crate is a blessing. All the snacks are new, unique, and delicious. I'll need to save up so that I can afford my own crate though :))
I just love all cutest snacks: heart: that came from my crate! The only company that truly makes the cutest crates. Its a good way to get a taste of Japan. I've never bought from them before but the way their crate entries are formatted makes it very organized, quick, and easy :) Thank you very much.
Japancrate has some awesome stuff and I look forward to getting my crate so that I can try them out! So, when the time comes and received my crate and checked it. The candy was legit and did not disappoint me at all. Also the box came in handy for storage of my own things. I really love Japanese culture and I'm so excited for my next crate. I love Japan and everything related!
Customer service claimed delays,but still charged me for shipments not arriving. Claimed they gave me credits, but when I logged in, no credits, my subscription cancelled but I was still charged for 2 shipments that never arrived. Complete sham
I absolutely love my Inku crates, they are a real highlight every month. The stationery in the crate varies nicely every month, meaning you don't accumulate just different versions of the same stuff over and over. And Japanese stationery is just so much better than just the regular stuff I can get! The shipping is on the more expensive side, but as Japan is halfway around the world from here I don't really mind the charge that much. Plus the shipping is tracked so I can follow it's progress which is a big bonus.
Japan crate is awesome! Every month is like a new experience. Each month, you get to try different snacks ranging from chips to candy to different drinks as well! The cool part to me is that these crates come with rare flavors not seen anywhere else! I definitely would recommend Japan crate to anyone who is a fan of Japanese snacks or just wanting to try different things! Overall experience was awesome.
I got my Umai box yesterday and absolutely amazing! The box is so cute with its yellow packaging, its stand out from the rest. When the courrier is carrying from afar, you'll know that its from Japan crate due to its signature yellow box. So I opened the box and with its cute pamphlet inside that was made so nicely with cooking instructions and details of each noodles. This will be my greatest buy online so far. The noodles looks good, I cooked one which is the Rich Chinese Miso Noodles and it hits me instantly. The taste is different from instant noodles from the grocery nearby my place. And different from noodles where I regularly bought from the supermarket. It's fun trying new things! And want to mention, Japan crate have a great customer support too. They're so polite and helpful. No doubt with them. Thankful that I found them.
Answer: We apologize for the delay in responding to you. Our customer service team is working hard to answer all inquiries as quickly as possible. We understand your frustration, and we are doing our best to improve our customer service experience. Please don't hesitate to reach out if you need any assistance or have any questions in the future. If you need more help, feel free to email us at info@japancrate.com. Thank you for your patience and understanding!
JapanCrate has a rating of 3.8 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JapanCrate most frequently mention customer support, overall experience and premium box. JapanCrate ranks 14th among Subscription Shopping sites.