JapanCrate

How would you rate JapanCrate?
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Oregon
1 review
0 helpful votes
Follow Christy J.
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After January month's box I got hooked! Ought another premium box last month and it arrived today all snacks are really tasty and they change each month so you can never get bored it's definitely a cool way to try my new snacks and I definitely recommend it. Well deserved a 5 star.

Date of experience: March 28, 2022
Georgia
1 review
0 helpful votes
Follow Kayson B.
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I just received my last month of Japan Premium crate after a long wait. It took more than a month of shipping. I have been in contact with Japan Crate customer support. Send them a lot of emails regarding the shipping issue. It took a while when I got a reply on my first email but they are nice and they're tried to fix everything. So my last ever crate was lost in shipping but then they immediately send a replacement crate which it arrived after 3 weeks of nagging them down. Customer support is nice and resolve the issue, so there goes my 5 star. For the crate itself, packaging is excellent, out of lots of monthly crates received, never had any order arrived damaged in any way. Happy with overall quality (you get what you pay for). Still worth the wait.

Date of experience: April 13, 2022
Philippines
1 review
2 helpful votes
Follow Shen B.
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Crates are really good! Never ordered from them before or subscribed before and regretted it on why not to. Their website was way everything is formatted is informative and knowledgeable. I subscribed for three months so I got my 2 crates now. All of them came without problems and I got to enjoy the snacks with my family. The variety is good! Definitely something to try if anyone is interested!

Date of experience: May 9, 2022
District of Columbia
1 review
3 helpful votes
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100% satisfied
June 20, 2022

I received a gift crate from one of my friends and once again I was amazed and 100% satisfied with the variety of snacks. I love Japanese culture and snacks and as someone who has limited ways of experiencing that in my home country, Japan Crate is a blessing. All the snacks are new, unique, and delicious. I'll need to save up so that I can afford my own crate though :))

Date of experience: June 20, 2022
California
1 review
2 helpful votes
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Genuine review
June 29, 2022

I just love all cutest snacks: heart: that came from my crate! The only company that truly makes the cutest crates. Its a good way to get a taste of Japan. I've never bought from them before but the way their crate entries are formatted makes it very organized, quick, and easy :) Thank you very much.

Date of experience: June 28, 2022
Massachusetts
1 review
1 helpful vote
Follow Daren S.
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Japancrate has some awesome stuff and I look forward to getting my crate so that I can try them out! So, when the time comes and received my crate and checked it. The candy was legit and did not disappoint me at all. Also the box came in handy for storage of my own things. I really love Japanese culture and I'm so excited for my next crate. I love Japan and everything related!

Date of experience: May 30, 2022
California
1 review
0 helpful votes
Follow Julie B.
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Customer service claimed delays,but still charged me for shipments not arriving. Claimed they gave me credits, but when I logged in, no credits, my subscription cancelled but I was still charged for 2 shipments that never arrived. Complete sham

Date of experience: December 13, 2023
Canada
0 reviews
2 helpful votes
Follow Nicole R.
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I absolutely love my Inku crates, they are a real highlight every month. The stationery in the crate varies nicely every month, meaning you don't accumulate just different versions of the same stuff over and over. And Japanese stationery is just so much better than just the regular stuff I can get! The shipping is on the more expensive side, but as Japan is halfway around the world from here I don't really mind the charge that much. Plus the shipping is tracked so I can follow it's progress which is a big bonus.

Date of experience: June 27, 2022
Georgia
1 review
1 helpful vote
Follow Serina B.
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Japan crate is awesome! Every month is like a new experience. Each month, you get to try different snacks ranging from chips to candy to different drinks as well! The cool part to me is that these crates come with rare flavors not seen anywhere else! I definitely would recommend Japan crate to anyone who is a fan of Japanese snacks or just wanting to try different things! Overall experience was awesome.

Date of experience: June 14, 2022
Illinois
1 review
1 helpful vote
Follow Clara R.
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I got my Umai box yesterday and absolutely amazing! The box is so cute with its yellow packaging, its stand out from the rest. When the courrier is carrying from afar, you'll know that its from Japan crate due to its signature yellow box. So I opened the box and with its cute pamphlet inside that was made so nicely with cooking instructions and details of each noodles. This will be my greatest buy online so far. The noodles looks good, I cooked one which is the Rich Chinese Miso Noodles and it hits me instantly. The taste is different from instant noodles from the grocery nearby my place. And different from noodles where I regularly bought from the supermarket. It's fun trying new things! And want to mention, Japan crate have a great customer support too. They're so polite and helpful. No doubt with them. Thankful that I found them.

Date of experience: May 23, 2022

Overview

JapanCrate has a rating of 3.8 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JapanCrate most frequently mention customer support, overall experience and premium box. JapanCrate ranks 14th among Subscription Shopping sites.

service
104
value
104
shipping
103
returns
101
quality
104
+84