I signed up because I wanted a Ghibli extra they advertised. The box showed up, and it didn't contain any of the extras. It took a complaint and a "courtesy" from their customer service to get what I had already paid for.
Most of the boxes went straight into the trash, with some items being able to be donated at least, most of it was simply cheap, unusable trinkets.
When I thought I was finally done, they charged my card without authorization and then could only give me an equivalent store credit. WAT? Terrible customer service, fine little knick knacks. Save yourself the trouble and go to the dollar store.
Ordered many boxes and I'm never disappointed: Love the cute and kawaii goods everytime, not that expensive although the shipping can be a bit expensive but pretty fast for my experience: very good experience I recommend!
I started subscribing to their snack box of the same company, I decided to mix things up and gave their kawaii box a shot instead. And what a find it was! The April box is just as awesome as their other stuff. Now, I'm diving into rearranging my room, packed with all their cute kawaii goodies.
My 6-year-old granddaughter adores the adorable items and learns about Japanese history through the booklet. It often brings back memories of my late dad's service during that time. It's heartwarming to share these moments, bridging generations and honoring our past. I subscribed to Yumetwins for another year, excited for more enriching experiences with my granddaughter
I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.
However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.
Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect
I loved all the Kiki's delivery service goods and they were straight from Japan because you can't get them another way. I like the Spirited Away file and it was fun reading all the background info in the book. The bento box and triangle pouch are so cute and I can't wait to use them. I live tune twins boxes!
I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins!
My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!
It has been so fun receiving YumiTwins each month! Every month has different Japan kawaii merchandise. It's great to see what is inside each box every month. My nephews also enjoy receiving gifts from me!
Every month i receive these boxes and they always come with the cutest items in it. Customer service is always helpful and quick to respond. Delivery takes quite a while but it's worth it.
Answer: Totally legit. Unlike a certain other loot box company, I actually got my stuff. May take awhile since it comes from Japan, but heckova worth the wait!
Answer: It's really difficult. They don't get back to you for several days unless it's a cut and paste answers. When I finally contacted them they did nothing to help. I was expecting way more, at least the way they spoke and dealt with me.
Answer: Happy to receive this in this time of covid when we are all isolated.
YumeTwins has a rating of 4.1 stars from 324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box and customer service. YumeTwins ranks 12th among Subscription Shopping sites.