jAlbum

Overview

jAlbum has a rating of 4.5 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 2nd among Photo Sharing sites.

service
4
value
4
shipping
1
returns
1
quality
4
This company responds to reviews on average within 1 day
How would you rate jAlbum?
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Pennsylvania
1 review
0 helpful votes
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Superb Software and Support!
February 2, 2025

I've been using JAlbum since a few years after its introduction. It continues to get better each year and is unmatched in quality and functionality. The skins are excellent, and the support I have received regarding customization and issue resolution has been nothing short of amazing. You can see my albums at https://edgewoodgardens.net/image-galleries/.

Date of experience: January 23, 2025
David E. jAlbum Rep
1 month ago

Thanks for these kind positive words John! Nice to see the Lizard skin in use as well:-). I think we can all relate to experiences with crappy customer support. It seems to me that the larger the company is, the lower the support quality is.

Texas
1 review
0 helpful votes
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While still learning J, finding it should be a great new tool for my various websites.
But there are lots and lots of options that, do not appear to follow a flow or matches on the pages. Easy to click here, clash there, or click 3 options here and have to go over there for 2 similar.
I continue to miss a check box with new projects, often having to fumble around to find it buried on one of the many settings pages.

Date of experience: January 3, 2025
David E. jAlbum Rep
2 months ago

Thanks for your feedback. Please let us know what skin you're referring to. Each skin is like a program within the program. You will also benefit from using CTRL+Space to type your way to the right setting. That's FAR faster than browsing through the many panels.

Texas
1 review
0 helpful votes
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Excellent, as always!
February 26, 2025

I have been using jAlbum on my own paid-for host servers since 2013. It is an excellent product that is continually and meaningfully improved and does quite well precisely what it was intended for: it enables users who have minimal programming skills to create individual well organized, scalable, professional, nice looking web-based photo albums that are easy to maintain. More important, the team at jAlbum have always, ALWAYS been responsive, helpful, and patient. Requests for support or advice are answered almost in real time, and are always helpful, even sometimes including a snippet or two of custom code that lets me do something differently than was intended. In sum, I use a lot of different kinds of software every single day. IMO, jAlbum is among the very best in terms of value, support, ease of use, and being able to do what I need quickly and without frustration.

Date of experience: February 16, 2025
David E. jAlbum Rep
2 weeks ago

Thanks for taking the time to write up this review on jAlbum. Much appreciated!

Texas
1 review
0 helpful votes
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Happy Camper
January 3, 2025

I am just getting started with the software and feel like I've only learned.01 percent of its capabilities and already accomplished 90% of what I needed to do with making a responsive website display of 1700+ pictures collected over almost 20 years.
Tech support has been surprisingly very quick and helpful.

Date of experience: December 24, 2024
David E. jAlbum Rep
2 months ago

We're so glad you're getting along fine with jAlbum Jeff!

Washington
1 review
0 helpful votes
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Most Valuable tool in my toolbox
February 21, 2025

Jalbum allows me to quickly create product websites for my remodel bids. I can share images of project materials to make sure my customer and I are on the same page. Really has separated me from my competition!

Date of experience: February 11, 2025
David E. jAlbum Rep
3 weeks ago

Awesome. Thanks for sharing your experience on how jAlbum makes a positive difference. Feel free to share your gallery with us as well!

Massachusetts
1 review
0 helpful votes
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I've used album for almost 20 years, just doing simple stuff, usually with the same skin, sometimes adding comments for each or most pictures which can make the album into a story. It's easy to use and publish each album, it works equally well with Linux or Windows. I do wonder... for someday when I want to stop paying for the storage+server and the HTML/whatever that is published... wonder if I can export each album back to my own systems. I would not expect that, but it does sound like it would be easy (but not beneficial to the jalbum team!) to implement. For all I know, such an export/copy already exists. I upgraded my storage amount once and expect that will hold me for many years to come...thanks! Meanwhile google photos keeps trying to improve and compete, but I don't expect the same thing from google.

Date of experience: December 27, 2024
David E. jAlbum Rep
2 months ago

Thanks for your review! JAlbum never locks you in. You can download full galleries back to your computer. Just connect to your account, the right-click a gallery and select "Download". To later on upload that gallery to another computer, connect to the new account and drag and drop the downloaded gallery folder onto the desired destination.

Wisconsin
1 review
0 helpful votes
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A wonderful photo album / presentation tool
January 23, 2025

The photo albums are fantastic and the various skins allow for excellent viewing experiences. This is a great tool.

Date of experience: January 13, 2025
David E. jAlbum Rep
2 months ago

Really happy to hear this. Thank you William!

Texas
1 review
0 helpful votes
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I purchased jAlbum years ago and put pictures on your on-line server. It constantly rejected my renewal for two weeks or more. You were unable to resolve the problem until recently but I wasn't notified it was resolved. I tried again and my credit card was accepted.

Date of experience: November 28, 2024
David E. jAlbum Rep
3 months ago

Sorry to hear about that experience. Were you in contact directly with us (support@jalbum.net) or our payment partner Fastspring?

Pennsylvania
1 review
0 helpful votes
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Wish some of the old purchased skins worked
January 17, 2025

Seems to be a nice update, just wish a few of the old skins worked. Oh well, guess we will look for new ones

Date of experience: January 7, 2025
Vermont
1 review
0 helpful votes
Follow Wolf Z.
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I started to use jAlbum a year ago for something slightly different from an Image Gallery: cataloging and compiling information about pieces of hardware in a collection. It takes a while to get behind the features and possibilities, but after that time it is almost 'addictive' to use, optimizing layouts and contend is fast because you can test-drive without uploading. Managing a large amount of album projects is easy with the grouping feature. There are some idiosyncrasies due to differences between how jAlbum treats files/folders compared to windows, but one can always ask support and an answer comes back in short time. The option to write 'external tools' is very powerful and the folks at jAlbum helped me with importing device specific information from IPTC tags. If you have access to someone with programming skills, possibilities are endless...
It is easy to get started and make a great web site and easy to get addicted to improve on it based on jAlbum's wide selection of features.

Date of experience: November 26, 2024
David E. jAlbum Rep
3 months ago

Thank you for taking the time to elaborate on what you like about jAlbum Wolf, really appreciated!
/David, jAlbum founder