How would you rate Ivacy?
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India
1 review
0 helpful votes
Follow Boo Y.
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Awesome VPN. Has a working manual configuration to access Netflix USA. Polite, Friendly and Helpful staff with a quick response. All queries are answered, and the chat help is almost instantaneous. Get the sub! It's worth it. :D

Date of experience: July 22, 2017
Canada
1 review
0 helpful votes
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Impressed new client
April 28, 2017

I looked at several, actually more, VPN's before signing up with Ivacy. Already I am happy. I either made a mistake with my sign-in email address or my email was malfunctioning so I could't sign in. Theodore stayed with me for a very long period until the problem was resolved. A lot of patience and good advise. This is simply top notch service and easy to use VPN.

Date of experience: April 28, 2017
Germany
1 review
0 helpful votes
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Excellent service
April 17, 2017

Theodore was most helpful in solving a technical issue I had with the connection, and in converting my monthly subscription to a 2-year subscription with minimal hassle.
Excellent VPN performance at very low cost.
Highly recommended!

Date of experience: April 17, 2017
South Africa
1 review
0 helpful votes
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Best in Service
April 13, 2017

What a pleasant experience to have been dealing with such a nice support team
And extremely helpful.
There are no better service on any other VPN site from My experience.
Thank You Ivacy!
Thank you Vlad
If this is support, i cant wait to try the product!

Date of experience: April 12, 2017
Spain
1 review
0 helpful votes
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After using their service for 2 years Vladimir made me an offer: $40 for a "Lifetime subscription". I cannot say that their servers work 100% all the time.
I am using pptp connections and when i find a very loaded server i simply connect to the next one and problem is solved.

For me they are the best vpn provider.
I highly recommend them.

Date of experience: July 20, 2017
Malaysia
1 review
1 helpful vote
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Ivacy is the best vpn with the best customer care, they reply to you on customer chat almost instantly. Whenever you have any problem, just go to their site and start the chat, they are there every time to help you out! Its worth every cents for me.

Date of experience: April 19, 2017
Czechia
1 review
0 helpful votes
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I had an issue with Ivacy app, so I contacted the customer support chat. In few minutes the customer support representative (Melani Martinez) resolved my problem. I am very satisfied with the overall communication and super fast resolution!

Thanks!

Date of experience: May 2, 2017
Australia
1 review
1 helpful vote
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Excellent
December 13, 2016

Great company and the support staff. They genuinely try to help fix the issues and answer their tickets promptly. The software is robust, however i did run into some issues with was fixed through their support systems. Not a fan of their Beta client but classic is decent. Just added another two years on my nearly ending year subscription. Great value for money.

Date of experience: December 13, 2016
Luxembourg
1 review
1 helpful vote
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Very impressed that when you have an issue, someone is actually there to help. Have dealt with Melanie and Theodore and they're phenomenal. Amongst the top 5 best customer service experiences I've received anywhere.

VPN service is just as good. Consistently fast speeds and stable connections. Just waiting for kill switch feature to come to Mac OS now.

Date of experience: February 26, 2017
GB
1 review
0 helpful votes
Follow Lorenz D.
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I had the pleasure to chat with Theodore, he took my issue seriously and even changed some settings to get me back online sooner! This is what i call a brilliant service and I'm very thankful for his help!

Ivacy is my number one vpn supplier and i will always be loyal to this particular firm!

Thanks again Theodore!

Happy new year and best regards!
Lorenz

Date of experience: December 30, 2016

Overview

Ivacy has a rating of 4.8 stars from 89 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ivacy most frequently mention customer service, best vpn and support team. Ivacy ranks 1st among Vpn sites.

service
9
value
9
shipping
4
returns
5
quality
8