HomeStars.caReviews 202

I am business owner that used Homestars's from beginning but now we lose confidence now company just change everything dont care for contractor just look how grab easy money time to advertise for all company to coming out from homestars Hope do lots company stop paying for that crap more

Ive signed with them for a year, and all I got was 1 backsplash that barely paid homestar monthly fee. Do yourself a favor and keep your money.

HomeStars is the biggest scam company going.
They literally are blackmailing to lower my score 25% if I don't continue to pay even after cancelling my membership.
They've literally take $2000 out of account since I've cancelled and will not return any of my calls and have even hung up on me as soon as I say cancel. I've literally called them 20–30 times.
They will not respond to BBB on my behalf.
Buyers and customers beware. They have never once asked us for insurance and papers. They advertise and score contractors according to how much they pay them monthly.
Biggest crooks goings. Consumer and contractors beware.

They now charge even small family services businesses who subscribe to their platform
$10-$100 PER LEAD. They are making it impossible to survive. They are GREEDY CORPORATE MONSTERS. Don't support HomeStars

As a new contractor in business I was reluctant to sign up with them. They reassured me I was going to get 10 - 15 leads through a month. "you'll be overloaded with work".

I received an average of 2 leads a month and the quality of the leads was just laughable.

Would not recommend to anyone.

HomeStars has been a complete waste of time. They sign the contractor up for a listing. Send you a few leads, which lead to no face to face contact with the client and send you a bill for over $800. At the end of the day, who are you working for, for yourself OR to pay for the listing?
When you reach out to the representative, they won't call back, they ghost you, and don't reply to emails.
This is not how to conduct a long term marketing relationship with contractors. Save your time and money and avoid HomeStars. This HomeStars will never get 5 stars in my books.

I was promised a job per month. Stuck in the contract for one year. Payments of $348.04 monthly total for the year $4176.48 and NOT ONE JOB!
Terrible leads, most of the time they did not fit my profile. The leads are sent to too many contractors at once and clients mostly never answer the phone or completely waste your time.

I had a problem with a contractor, but when I put my reviews, HomeStars did not post it and when I complained, they said they do not post the review at this time. That was a couple years ago! Then I noticed that my contractor is paying HomeStars that is why they did not post my review. This shows that the reviews are not mostly true, and HomeStars is selective of the reviews which is kind of deceiving for the people who want to hire a contractor.

They have removed my review only because their system is set up to reject any review that has a contact information. What's happened was we got ripped off by a company that was supposed to fix our cooktop that they accidentally broke the glass part of and never followed up to replace the broken cooktop. It's been 2 years since the incident and they don't care. The cooktop is a $2500 and we are stuck with a broken glass top. Now, I have read other negative reviews for that company and found that there are so many other people that got ripped off so I wanted to write a review including my email address for others to contact me so we could do a class lawsuit against the company and because I have included my email address, my review was removed by the system.I have complained to them so Home Stars manager did contact me just to say that their system is set up that way to remove any contact info. My reply is, we'll then set it up the way do the system accepts the review because right now Home Stars is protecting and promoting fraudulent companies. Having said all of the above I suggest anyone who considers to be a part of Home Stars community to stay away from these clowns. Home stars is a complete joke.

This company is a complete scam.
Once you sign up, forget about talking to anyone. No one answers the phone. When you call your phone number is routed to your rep regardless of what number you call. (you could try another phone number I guess, if you have time for that) And of course forget about a call back.

Towards the end of your dismal contract, a different kinder, more understanding crook will call to try to smooth out the mood due to lack of, and useless leads because of miscategorization of your service, and offer you a discount for the remainder of the contract. Even if you tell the rep that you are not going to renew. Why?, because they set up the new discounted price as another annual contract without consent.

I had no choice but to cancel my credit card because I read elsewhere that Homestar's will continue to attempt to debit your account even after the contract has run its course. And sure enough, they did! (try that is)

I could go on, but I hope you get the point. Work on your own SEO, forget these clowns.

Complained to HomeStars about DCD Landscaping practices. HomeStars endorsed this company. Homestars does not verify reviews and does no audit or follow up on consumers' complaints. Homestars does not authenticate a company fully and thus puts consumers at risk. Homestars is solely interested in collecting money from contractors and be damned with the consumer.

Hi everyone. Please don't use this site as it's a scam. They trick you saying it's just 1 payment then after you get charge $600/ month for 12 month. Try to cancel then they make you give them 2 month notice and then on top of that you have to pay 30% of remaining balance. There is no lead at all. Scam scam scam

Just passing by to say that home stars is a lack of respect for others. And organized crime. They came to us and said we would keep busy with work.

It's been more than 5 months since we paid them 500 dollars every month. In addition to them not sending a quantity of work, when they do send it they also send 20 other companies to provide a quote. I have been paying for 5 months and have not completed any work. This is a theft.

I'm at a point where I need to earn money and not pay to work. And they are robbing us. because I'm losing money. Never do anything with them they are a fraud and organized crime

I've been trying to cancel it since June and they still have the nerve to want to charge me 355 of the amount. Because when we start business with them they make us squeeze everything online. And then comes to say that everything is in contract precisely to steal from us. I hope to see them soon in a bad situation

They do not really do anything to bolster your business and sneak in a 35% THIRTY FIVE PERCENT. Cancellation fee when you realize their services are usless costing you anywhere from 700-1000$. One of my biggest mistakes I've ever made. They turn small businesses into easy money for themsevles.

Bad people. Wasted thousands of dollars with them. They will do everything they can to get you to sign contract and after that you can go to hell.

Been with this company for a months, I run a plumbing company and they add fake feedbacks and charge you over $500 monthly with contract for a year. It's all scam, no clients comes from them

I stopped paying for this service 5 months ago. Get calls to sign up and pay more than I was. My 98 want down to a 90 with no bad reviews. Home stars is no help on my market as leads are poor.
Marks windows and doors at Catharine's

We had our tub/shower replaced with a beautiful walk in shower this week and could not be happier-beautiful shower, friendly, courteous installers-Mike, Ahmed, and Jonathan and a wonderful contact person, Samantha. The installers worked a very long day installing and cleaning up after themselves. Samantha was with us from the very beginning, keeping us informed of every step from ordering our product, to checking in with us on installation day, to follow up the day after installation. Could not ask for any better experience. Highly recommend Lifestyle. Thank you.