How would you rate HealthPlans?
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California
1 review
7 helpful votes
Follow Heather C.
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I was looking for rates outside of the marketplace and signed up for an emailed report. I did not get my email, but what I HAVE gotten since 4:48pm yesterday is over 100 (yes, one hundred!) phone calls from different numbers. Nobody can take me off the list. I block every number as they call, but they just spoof other numbers to keep trying to get in touch.
I attached screenshots of my calls just from today. This doesn't show that some of these numbers called multiple times. It's abusive.

Date of experience: December 8, 2022
New York
1 review
7 helpful votes
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Scammers!
October 21, 2020

Scammers! Stay away! I thought it was just the calls that were worrying from reviews but it's not, they completely lie about policies and coax you into signing! Then refuse to do anything about it. DO NOT TRUST them, con artists.

Date of experience: October 21, 2020
Florida
1 review
5 helpful votes
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I'm looking for a new health plan, thought this would give me some quotes or plans to review - all it did was take data, send it to God knows whom so in the last 10 minutes I've gotten literally 15 calls and another 10 texts, and I haven't looked at my email box yet -- plus the only data the website gave after all that was links to other people's sites that list plans. Completely useless, worse than useless as provides nothing in exchange for getting spammed out of existence. No box asking permission to send your data elsewhere. Privacy violation, probably illegal since it's personal and medical data. Will report to authorities.

Date of experience: June 24, 2020
California
1 review
0 helpful votes
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Complete scam artist
March 10, 2024

I was looking for cobra or other affordable health insurance plans because I got laid off from my job. A fake agent called and claimed he was from covered California and I gave my credit card info…. And my insurance id number. Then stole $860 saying it was to be refunded the next day so I can be on the wait list. The bank blocked it and sent a text the guy on the phone said to approve it. The charge went through. Nothing was refunded the next day. I asked am I being scammed. The guy hung up and I filed a fraud report immediately with my bank. No insurance plans were sent to me.They need to get shut down and sent to prison. So not cool especially targeting unemployed people. I won't get my money back from the bank for 5-10 business days. I need it immediately and it's inconvenient to deal with.please get robo call blocker to block all the phone calls you will get: the email is definitely fake and will phish your info

Date of experience: March 10, 2024
Virginia
1 review
1 helpful vote
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Spam calls
October 8, 2020

I accidentally included my number when I was checking something. I am getting over hundred call in my mobile number. Please don't share your phone number with these people. They sell it to everyone. I don't know how to get rid of all these unwanted calls.

Date of experience: October 8, 2020
California
1 review
3 helpful votes
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SCAM
December 7, 2022

I just called them for a quote - I talked to a Brandon, I believe- I told him that I had to talk with my husband about it and would like to receive an email to read about the plan beforehand. I told him that I will give him a call back later today. He did not want to accept that and I should purchase it right now on the phone. He literally told me "what a waste of time" and hung up on me.

Date of experience: December 7, 2022
California
1 review
6 helpful votes
Follow Marisa A.
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Wow, DO NOT share any of your information with this company. I submitted my contact information this morning and have received literally 13 calls from them in the past 2 hours, from 3-4 different phone numbers. I finally picked up to ask them to remove my information and stop calling me, and the man on the phone said "There is no way to take you off the list." Before I could say anything, he hung up on me. To say that there's no way to take me off the list a lie, and also illegal under CCPA and privacy laws.

Date of experience: September 24, 2021
New Jersey
1 review
2 helpful votes
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I put my contact info in healthplans.com expecting to get a call so I coiuld get health insurance rates. I recieved 44 calls 8 text messages and a couple of emails. All healthplans.com does is sell your info to as many agents it can.

Date of experience: June 18, 2020
Florida
1 review
0 helpful votes
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Don't use them.
April 18, 2024

They take too long to process payments - even when made from a bank. Then they charge a $40 late fee - and interest! Beware - pay early if you must use them and read the fine print. It's usury.

Date of experience: April 18, 2024
Florida
1 review
2 helpful votes
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They won't STOP CALLING!
September 24, 2019

I was merely researching while at work. If I wanted to speak with someone I would've called. Hence the online search! The minute I put my number in the calls began and they have not stopped. I've received at least 36 calls in less than 3 hours! Literally a call every few minutes. Here's a photo to prove it. I'm losing my mind with these calls! So I keep sending them emails to remove me and I'll keep doing it until they do

Date of experience: September 24, 2019

Overview

HealthPlans has a rating of 1.1 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HealthPlans most frequently mention customer service, phone number and next day. HealthPlans ranks 127th among Health Insurance sites.

service
8
value
8
shipping
4
returns
2
quality
6